HR Business Partner - Trust & Safety - Dublin
Responsibilities
About the Team:
TikTok's Trust & Safety team is dedicated to creating a safe and positive environment for our global community. We work tirelessly to protect users from harmful content and behaviors while fostering authentic connections and creative expression. Our ADSO (Ads and SMB, Data, Safety, Operations) function combines cutting-edge technology with human expertise to maintain the highest standards of platform safety and integrity. As we continue to scale globally, we need strategic HR partners who can support our teams through rapid growth, complex organizational changes, and the unique challenges of operating in the Trust & Safety domain.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 4-5 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Specifically, you will:
- Translate complex business transformation agendas into comprehensive HR roadmaps, supporting organizations through scaling, downsizing, consolidations, and restructuring initiatives while ensuring strategic alignment across multiple regions.
- Translate business agendas and objectives into a strategic HR roadmap, with supporting initiatives and action plans while garnering support/ownership for that roadmap within the organization.
- Coach business leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team characteristics.
- Design, monitor, and measure HR Metrics/KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention.
- Play a role in the design and execution of business restructures, and critical workforce planning initiatives and identify critical succession planning needs.
- Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; design fit-for-purpose goal-setting agendas including 360 performance evaluations, and oversee the formal performance review and calibration process.
- Champion HR initiatives to support Diversity & Inclusion throughout the organization including rolling out action plans and guiding leaders regarding mentorship, development, and promotion of diverse employees.
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- Facilitate communication, collaboration, and engagement across all areas of the business.
Qualifications
Minimum Qualifications:
- 5+ years of experience in Human Resources, as an HR Generalist or Human Capital Consultant with demonstrated progression in responsibility and impact.
- 3+ years as an HR Business Partner, with proven ability to influence senior leaders and drive strategic HR initiatives in complex organizational environments.
- Corporate experience in employee relations, performance management, leadership development, and general HR program/operations, preferably in technology, operations, or regulated industries.
- Technical proficiency in MS Office Suite, HRIS systems, Workday, and other HR technology platforms with ability to quickly adapt to new tools and systems.
- Proven track record of influencing without authority, working effectively with senior leaders, HR peers, and cross-functional partners in matrix organizations.
Preferred Qualifications:
- Direct experience supporting Trust & Safety, content moderation, compliance, or operational teams in technology companies, with understanding of the unique challenges and high-pressure environment.
- Extensive experience managing HR programs across multiple geographies, with specific expertise in EMEA markets, including knowledge of local employment laws and cultural nuances.
- Successful track record of leading organizations through significant changes including scaling, restructuring, mass hiring, and strategic reductions with measurable positive outcomes.
- Strong analytical skills and proficiency in data analysis tools (Tableau, Excel, Power BI) to extract insights, build compelling business cases, and drive data-informed strategic decision-making.
- Proven ability to design and implement people programs from the ground up, with entrepreneurial mindset and willingness to be both hands-on (operational) and strategic based on business needs.
- Exceptional communication and presentation skills, with ability to convey complex information clearly and effectively to diverse stakeholders, including comfort with difficult conversations and candid feedback.
- Demonstrated high resilience and ability to thrive in constantly changing environments with competing priorities, tight deadlines, and ambiguous situations.
- Proven ability to work effectively across cultures, with global mindset and appreciation for diverse working styles, communication preferences, and business practices.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.