Responsibilities
About the Team
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.
Responsibilities
- Draft, analyse and update policies for Bangladesh and other South Asia markets, leveraging local insights which are in line with our global approach to Trust and Safety;
- Formulate policy enforcement strategies for high-harm areas such as Hate, Violent Behaviors and Dangerous Actors, Mental Health, Integrity and Authenticity and Human Exploitation, specific to Bangladesh and other South Asia markets;
- Oversee the creation and maintenance of policy guidance and training documents for high-harm policy areas in Bangladesh and other South Asia markets, for moderators and internal Trust and Safety teams;
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- Act as the policy point of contact for Bangladesh and other South Asia in coordination with local and global stakeholders, and respond to content related emergencies;
- Manage cross-team relationships, in particular with senior regional stakeholders, collaborate with Product, Operations, Legal, Public Policy and Public Relations teams to build consensus on and improve content policies;
- Work closely with cross-functional partners and external experts to stay up-to-date on emerging social media trends in Bangladesh and other South Asia markets, to predict and prevent violations of TikTok's Community Guidelines.
Qualifications
Minimum Qualifications
- Experience in policy development, policy enforcement, or public policy, specifically in technology/social media/content;
- Business fluency in English and Bangla is required as this role will be covering the Bangladesh market;
- Deep understanding of Bangladesh and broader South Asia, including local cultural norms, public discourse on content safety considerations;
- An in depth understanding of the impact of technology, media, cultural trends relating to content safety;
- Excellent oral and written communication skills and an ability to communicate complex ideas to multiple stakeholders;
- Demonstrated systematic thought process regarding policy in an applied setting, including the ability to exercise good judgment and presence of mind in high-pressure, ambiguous situations; and
- Optimistic, thoughtful, and a self-starter who can own the ideation, prioritisation and execution of critical policy projects
Preferred Qualifications
- Proficiency in any other South Asian regional language is a plus;
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.