Global Transaction Product Marketing Manager, Client Incentive

Responsibilities
- Product operations owner of client incentive system; settlement/payout process owner;
- Incentive calculation: ensure the accuracy of incentive calculation results;
- Policy translation: work with regional policy makers to translate client incentive policies or business needs into system requirements; identify system incentive auto-calculation gaps and create product requirements for system improvements;
- Unify calculation methods: drive system calculation library adoption within policy makers, sales and clients
- Process: standardize client incentive settlement/payout process and execute the process to ensure timely and accurate incentive settlement
- System adoption: be the power users of client incentive systems and drive system adoption among key users, including sales, clients and finance via sales enablement, marketing content production, training development etc.
- Oncall: Address both internal and external escalated system queries and explain calculation details to both internal sales and external clients
- Dashboard: build client incentive dashboard to meet regional needs and promote the dashboard to target users

Qualifications

Minimum Qualifications:
- 5+ years of working experience in the digital marketing, transaction, or internet industries with Product Operations responsibilities; or data analytics & strategy role or management consulting
- Advanced analytical skills; ability to gather, clean, and structure data for analysis and modeling using SQL and/or programming languages (e.g. Python, R), and BI visualization tools (e.g. Tableau, Power BI).
- Experience in business process design, optimization and execution
- Experience in translating business needs to product requirements and driving system adoption

Preferred Qualifications:
- Ability to work cross-functionally with multiple global teams and stakeholders; excellent relationship building, collaboration, negotiation and influence skills
- Excellent communication, presentation and analytical skills. Ability to build strong compelling narratives and ability to simplify messaging to resonate with different audiences
- A fast learner with a good sense of judgement and original thinking. Ability to thrive in ambiguity and adjust quickly to change
- Have the overall planning and coordination ability, work proactively, and are willing to accept challenges
- Knowledge and working experience in client incentives is preferred

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $128000 - $244889 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: TikTok-7533045627128170760

Employment Type: OTHER

Posted: 2025-08-03T04:35:30