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TikTok

Global Monetization Strategy and Analytics Intern (MSO CRM Product and Tech Strategy) - 2024 Summer (MBA)

New York, NY

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Join us.

The CRM Global Product Strategy team is the strategy partner to the internal CRM product and tech teams. We are a part of Monetization Strategy & Operations within Global Business Services. The mission of the CRM Global Product Strategy team is to:
Help set long-term product vision and establish strategic product roadmap by prioritizing user needs in light of business priorities.
Develop the annual and quarterly business plans to coordinate efforts from all stakeholder teams and report on progress.
Conduct external market research to extract insights to inform future product development.
Be a thought leader and trusted advisor to global product and regional business leaders.

We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. This Internship Program runs for 12 weeks beginning in May/June 2024. Successful candidates must be able to commit to one of the following summer internship cycles below:
1.May 20, 2024 to August 9, 2024
2.May 28, 2024 to August 16, 2024
3.June 10, 2024 to August 30, 2024
We will prioritize candidates who are able to commit to these start dates. Please state your availability clearly in your resume (Start date, End date).

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
Conduct competitive research into the CRM product strategy at leading digital advertising platforms.
Derive insights from CRM industry trends (e.g., Salesforce and Slack integration) and technology innovations (e..g, natural language models) that can be deployed in TikTok's internal CRM product.
Interview internal users and external experts to identify and prioritize critical painpoints that may have been missed in the current roadmaps.
Work with the CRM product team to design product features that can address critical painpoints and other user needs.
Represent the CRM product at business executive meetings and be able to articulate the product vision and strategy.

Qualifications

- Currently pursuing MBA degree
- Graduating December 2024 onwards with the intent to return to degree program after the completion of the internship.
- Able to commit to working for 12 weeks during Summer 2024.
- Must be excited about TikTok and using technology to solve business problems.
- Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment.

Preferred Qualifications:
- Management consulting, investment banking, or product management/marketing experience.
- Problem solving (conceptual and analytical), strategic thinking, and executive communication

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

Client-provided location(s): New York, NY, USA
Job ID: TikTok-7307717185861372211
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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