Global Education Learning Partner - Global Business Solutions - Singapore
Responsibilities
About Us
Global Education supports Global Business Solutions teams across the Globe. We enable revenue growth by building the skills, confidence, and capabilities of our sales teams through high-impact, contextualised learning experiences.
Our work in APAC is grounded in deep market partnership. We collaborate with local teams to activate strategic education programs that align with go-to-market priorities, drive platform adoption, and strengthen client outcomes. Whether through customised onboarding, sales mastery, or product enablement, we bring education closer to business performance.
Responsibilities
- Lead Global Education for Select SEA Markets: Own training and development initiatives across assigned SEA markets, ensuring alignment with regional strategies and business priorities.
- Design and Deliver End-to-End Educational Experiences: Manage the full lifecycle of learning programs, including needs assessment, curriculum design, implementation, facilitation, and impact measurement, with a strong focus on project management and operational excellence.
- Accelerate Onboarding: Deliver programs that reduce time-to-productivity and enable new GBS hires to succeed in a fast-paced, dynamic sales environment.
- Ensure Global and Local Alignment: Work closely with stakeholders to embed global programs into local contexts, ensuring relevance while maintaining global standards.
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- Facilitate with Excellence: Use advanced facilitation skills to create engaging learning environments that encourage participation, foster collaboration, and drive meaningful discussions.
- Drive Capability Development: Conduct learning needs analyses to identify leadership and sales capability gaps, and collaborate with cross-functional teams to deliver impactful solutions.
- Innovate Curriculum and Delivery: Create forward-thinking programs using mixed media, emerging technologies, and collaborative approaches to inspire creativity and ensure measurable outcomes.
- Use Data-Driven Evaluation: Apply strong evaluation processes to assess effectiveness and use insights to refine and align learning initiatives with TikTok's strategic goals.
- Champion Innovation in Learning: Continuously explore new technologies and methods to keep learning programs relevant, engaging, and impactful.
What You'll Bring
- Education Leadership: Extensive experience managing business training programs in fast-paced environments, particularly within digital marketing and advertising, with a focus on SEA markets.
- Curriculum Design and Facilitation: Strong capability in creating and delivering innovative, multi-modal learning experiences using emerging technologies and collaborative methods.
- Regional Program Management: Skilled in overseeing training initiatives across multiple regions, with a talent for balancing global frameworks with local market needs.
- Operational and Project Management Strength: Effective at managing complex programs from end to end, with a sharp focus on prioritization, scalability, and delivery excellence.
- Data-Driven Mindset: Experienced in using analytics to assess program effectiveness, drive continuous improvement, and align learning strategies with business objectives.
Qualifications
Minimum Qualifications
- 5+ years in Global Education with deep expertise in onboarding, sales enablement, and leadership development across APAC.
- Designed and delivered scalable programs that accelerate onboarding, build leadership capability, and directly support revenue growth.
- Skilled in multi-modal learning design, using innovative, data-driven approaches to create measurable business and behavioral impact.
- Strong facilitation experience, creating engaging, outcome-focused sessions across diverse learner groups.
- Led end-to-end program development, from needs analysis through delivery and evaluation, ensuring seamless learner experiences.
- Proven ability to adapt global strategies for local market needs, ensuring relevance and impact across SEA.
- Trusted partner to cross-functional teams, aligning education initiatives with business priorities and market opportunities.
Preferred Qualifications
- Data-Driven Approach: Expertise in using analytics to evaluate program effectiveness and demonstrate ROI.
- Operational Excellence: Strong project management skills to oversee end-to-end program delivery.
- Familiarity with the digital marketing and advertising landscape, with insights into the drivers of success for sales teams in this industry.
- Tertiary qualifications in learning and development/education, management, organizational psychology, learning and development, adult education, or equivalent professional experience. Coaching certification is a bonus.
- A drive to create impactful learning experiences that enable team success and accelerate readiness across multiple markets at all stages of the employee lifecycle.
- A willingness to travel as required to connect with teams across APAC and deliver programs in person.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.