Global Business Solutions Customer Success, Intern, Milan, 2025

Responsibilities

We are looking for talented individuals to join us for an internship starting in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

The Southern Europe Global Business Solutions team is responsible for educating, inspiring and building relationships with large customers in the region. In this role you will participate in a program that exposes you to TikTok's business operations, connects you with interns and TikTokers, and invests in your personal and professional development. You may pick up new technical skills, while also building a relationship with a 1:1 mentor.

Responsibilities include:
- Establish and manage key strategic projects in partnership with Customer Success lead
- Deliver key programs to retain and drive revenue growth
- Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews for CSM team
- Support ownership of key product strategy for agencies and large advertisers
- Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Qualifications

Minimum Qualifications
- Bachelor's degree or above. Applicants must be enrolled in their studies for the entire internship duration.
- Available immediately for 3-6 months.
- Must complete the internship in Milan, including in-office attendance.
- English professional proficiency is required
- Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields
- Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas.
- Demonstrated interest in digital and TikTok's ad solutions

Preferred Qualifications:
- Studying an Advertising and Public Relations, Marketing, or Communication degree
- Autonomous spirit, data-driven, and results-oriented.