Responsibilities
About the team:
Our E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user experience and work on policies, rules, products, and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a e-commerce ecosystem that is innovative, secure, and intuitive for our users.
Responsibilities:
- Own and manage projects designed to improve operational efficiency, collaborating with cross-functional teams to streamline processes.
- Manage external relationships with brands, brand agencies, industry associations, regulatory entities and others to build and protect the company's IPR reputation.
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- Plan and execute events to promote IPR protection awareness among internal and external stakeholders.
- Monitor external feedback platforms and global events to anticipate and mitigate potential brand-related risks.
- Use data analysis to predict and address issues before they arise, ensuring proactive problem-solving.
- Maintain strong cross-functional partnerships with internal teams to implement solutions to IPR-related challenges and manage outsourcing needs as necessary.
- Develop and oversee strategies for external communications, ensuring consistent messaging related to brand and IPR protection.
Qualifications
Minimum Qualifications:
- Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
- +5 years in external relations, brand management, or a similar role, with experience in managing cross-functional projects and teams.
- Proficiency in English and Portuguese is required.
- Proven experience in managing relationships with external stakeholders, including government and regulatory agencies.
- Experience in IPR protection or brand-related legal issues.
Preferred Qualifications:
-Spanish is a plus.
- Experience working in industries that require significant IPR protection efforts.
- Familiarity with government regulatory environments related to intellectual property.
- Proficiency in data analysis to forecast trends and manage risks.
- Strong project management skills and experience working across multiple teams.