Deceptive Behaviors Investigation Analyst - USDS
Responsibilities
About the team
Our Deceptive Behaviors Investigation Analyst performs a critical function that supports our efforts to address objectionable or disturbing content. Content that the DBI team interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.
It is possible that this role will be exposed to harmful content on a daily basis.
This position will be full-time and may be based in our Washington DC or Los Angeles offices.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
We are seeking an experienced Investigation Analyst to join the Trust and Safety Team within USDS. You will be supporting the Deceptive Behaviors and Network Investigations (DBNI) sub-team within our Risk and Response team. This team investigates leads of Influence Operations (IO) and other Deceptive Behaviors (DB) meant to mislead TikTok users and systems about the identity, origin, operating location, popularity, or overall purpose of the activity. The team also assesses and investigates other high harm networks that violate our Community Guidelines or policies in a coordinated manner.
Authenticity is the foundation of our community at TikTok, and we strive to foster an environment where genuine interactions and content thrive. As such, the DBNI team leads USDS efforts to identify, assess, and disrupt networks that seek to deceive our users and systems or promulgate other coordinated harms. The team is looking for detail-oriented, motivated candidates with a passion for online safety and excellent critical thinking skills. Successful candidates will have the ability to operate independently in a fast-paced, small but growing environment, and work proactively with various teams across the globe.
Responsibilities
- Analyze quantitative and qualitative data to generate analytic judgments and products for internal trust & safety, legal, and executive customers.
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- Use all available internal and external data sources to produce actionable intelligence on high-harm threat actors, their networks, and threat organizations in the topic area of Deceptive Behaviors and other high harms.
- Identify risk patterns and link abusive behavior through analysis.
- Work cross-functionally with internal teams on investigations, escalations, and incident response.
- Identify process and policy gaps and develop actionable recommendations to resolve them.
- Handle sensitive information in a manner complying with our Terms of Service, applicable laws and regulations, and internal operating procedures while protecting user privacy.
- Collaborate with a team of global experts that respond to known threat actors and proactively build and tailor queries to discover and identify potential threats.
- Monitor ongoing current affairs and abusive trends to iterate proactive measures to keep users safe.
Qualifications
Minimum Qualifications
-Bachelor's degree or higher in Criminal Justice, Political Science, Economics, Business, Journalism, International Relations, Foreign Affairs, Cybersecurity, other relevant field, or equivalent experience.
-3+ years of investigations experience in trust & safety, law enforcement, intelligence, security, or risk fields.
-Analytic and investigative experience assessing large datasets to extract high fidelity signals.
-Basic proficiency in SQL or other relational database languages.
-Experience working in crisis management and response, while protecting highly confidential information.
-A proven record of identifying signals of nefarious behavior or feature abuse and using creativity to mitigate complex threats.
-Investigations experience focused on network analysis.
Preferred Qualifications
-An understanding of online deceptive and manipulative behavior and knowledge of the signals of specific threat actors, their cross-platform tactics, and how they evolve or change over time
-Identify anomalous behavior and determine ways for further exploring new research leads
-Experience working with international partners in different time zones while also being able to communicate complex concepts to broader stakeholders without shared expertise
-Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
-Your resilience and commitment to self-care to manage the emotional demands of the role.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $68640 - $143556 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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