Data Understanding Specialist - French Market - Kuala Lumpur

DCC aims to be the number 1 data service provider in the AI era. Our mission is to build the most effective (lossless and affordable) content understanding capabilities to fully satisfy AI needs of TikTok and to help the industry push the limit.

Responsibilities:

1. Project Readiness, Delivery & Reporting:
- Cooperate with Piller DUS on project support and requirements. Provide project specific insights, RCA and business metrics. ( Cooperate with XFN's where required, delegated)
- Template application, selection: Work with FA's and DCC on the use, application and criteria for Labeling Template use. ( TCS - JIMU / LP - Neeko )
- SOP Creation / Iteration: Align with RD, BP on requirements, adhere to SOP template. Maintain and update SOP during project lifecycle mapping to any change in requirements or RCA feedback.
- Queue Creation + Injection: Create Live and where required Practice, Test and 2RQA Queues. Across TCS and LP. Liase with FA for support. RD to own complex Queue injections. DUS to support uploading and injection of pre-identified data sets.
- Creation of GDS: Help create, maintain and iterate the Golden Data Set. CS Exam creation linked to GDS.

2. Training and Quality Adherence and Integrity:
- Train, Host or Record SOP review and application. Distribute to internal BD teams. ( LMS - Absorb)
- Monitor the quality of project outputs against KPIs and quality standards, taking corrective actions as necessary to maintain high standards of data accuracy and integrity.
- Queue Health Check: Perform periodic reviews and audits of ongoing projects to identify potential issues or areas for improvement, implementing solutions to enhance project outcomes.

3. Process Optimization and Problem Resolution:
- Identify and address operational challenges or inefficiencies, recommending and implementing process improvements to enhance project flow and compliance with best practices.
- Assist in the training and development of DUS team members to ensure they are equipped to meet project demands and quality expectations.

Why join us?
- Shape the Future of AI
Work at the core of TikTok's AI development, where your data powers cutting-edge applications across e-commerce, ads, livestream, and more.
- Massive Scale, Real-World Impact
Process petabytes of unstructured data to influence real products used by over a billion users worldwide.
- Global Team, Local Leadership
Join a diverse, high-performing team spread across Singapore, New York, San Jose, Shanghai, and more
- Build What Others Benchmark Against
Our innovations in HITL systems, AIGC pipelines, and content understanding set the industry standard - not just keep up with it.
- From Data to Strategy
We don't just process data - we turn it into actionable insight that shapes product and business strategy across all TikTok verticals.
- Dynamic, Fast-Paced, Fun
Experience the energy of a high-impact team that moves fast, breaks new ground, and never stops learning.

Qualifications

Minimum Qualifications:
1. Proficient in English and French is required. English will be utilized as the primary language for work, while French will be used for market specific projects.
2. 0-3 years of full-time working experience with data/business analytics education/experience - internships highly valued
3. Proficiency in data interpretation and analysis; Interest in AI and Machine Learning concepts, particularly in the field of data annotation
4. Excellent verbal and written communication skills for clear and effective communication with both requestors and labellers
5. Demonstrates learning agility with strong problem solving skills
6. Self-starter who is driven to deliver impactful outcomes

Preferred Qualifications:
1. Some experience in project management with organizational skills to manage multiple tasks concurrently, preferably in a data environment
2. Strong technical skills in Excel, SQL and scripting languages (Python, R) are a plus

Client-provided location(s): Kuala Lumpur, Malaysia

Job ID: TikTok-7479051251637094664

Employment Type: OTHER

Posted: 2025-07-30T00:42:00