Data Analyst, Payment Analytics - USDS

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
The Payments team of U.S. Data Security department of TikTok provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on - to ensure that users have a smooth and secure payment experience on TikTok platform.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
This role is responsible for developing and executing on analytics and reporting initiatives which deliver data-driven insights to internal and external stakeholders, including strategy, operations, business, engineering, and R&D teams in both US and globally. You are playing a key role in empowering the TikTok platform to achieve overall payment success by way of payment security. You will contribute to the development of industry-leading capabilities to protect TikTok and our users from emerging payment threats and ensure secure payment growth. You must be able to work both independently and as part of a team to deliver a set of needs in a fast-paced environment. Specific responsibilities include:
- Perform in-depth analysis and deliver insights on US and global initiatives.
- Cultivate and maintain a suite of reporting and intelligence assets that are easy to understand, well socialized and intuitive.
- Identify the right source of data to respond to a variety of high-impact requests raised by business partners and stakeholders enabling a data driven decision making;
- Conduct deep dive analyses of nuances associated with line of products, metric calculation, naming conventions and formulate conclusions and recommendations to be presented to senior leadership across business functions and global regions.
- Understand a wide range of data resources and can advise on and determine the most relevant sourcing approach based on context of requests and business needs.
- Write efficient code to retrieve and analyze data with knowledge of best practices to reduce system resource consumption and server response time.
- Design, implement, and enhance a scalable and reliable pipeline for Analysis using Cloud database and Cloud based data mining tools.
- Create documentation to illustrate the design of the data product, the assumptions, the results, the recommendations, and the validation performed.
- Synthesize and translate complex findings into relevant and actionable insights.

Qualifications

Minimum Qualifications:
- 2+ years working in analytics, risk, management consulting, strategic operations or insight delivery.
- 2+ years of coding experience in Hive, SQL, Python,
- 2+ years of experience with Tableau or other data visualization tools (e.g. Tableau).
- Possess a relentless, user-centric and result-driven mindset coupled with strong problem-solving skills and an ability to break down complex problems and propose alternative, new ways of thinking.
- Be comfortable working virtually with teams across regions and time zones.
- Strong verbal, written, and interpersonal skills are required. This isn't just about data-it's about delivering insights!

Preferred Qualifications
- An advanced quantitative or technical degree is highly desirable.
- Risk analytics/operations, data science experience or similar quantitative business responsibility for financial services, eCommerce, or operational performance is highly desirable.
- Familiarity with payments transaction lifecycle, transaction data attributes, and fraud/chargeback events is a plus.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $101080 - $168888 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.