Creator Product Adoption Program Manager, Content Operations, Japan
Responsibilities
Team Introduction
The Creator Product Adoption team within Japan Programs and Market Insights team is responsible for best-in-class, scalable approaches and programs to drive our core product adoption goals with our Creators and promoting those programs and initiatives to the relevant Creator communities through a variety of levers. This team will execute these programs in Japan, working in strong collaboration with Regional & Central Operations teams, Content Strategy teams and Product teams to drive product adoption priorities and deliver measurable business impact.
This role will be based in Tokyo.
Responsibilities
- Develop, support and execute scaled product programs (manage end to end) focused on driving large-scale participation and product adoption from creators on the platform
- Work with product team to identify potential program/project opportunities and outlines based on product roadmaps and data driven needs
- Work with local/regional ops teams to rollout scaled product adoption frameworks and programs locally
- Align on standardized, clear measurement plans and set joint OKRs in line with Creator and Product PGC team. Track program progress to program goals, incorporate improvement tweaks in real-time to optimize program success metrics
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- Evaluate successful program components and execution as well as areas for improvement to provide feedback back to key cross-functional stakeholders
- Build strong relationships with cross-functional teams to operationalize product programs (e.g. GUO / Product Ops, PMM, Product, Comms, USDS, legal, etc.)
Qualifications
Minimum Qualifications
- BA/BS degree or equivalent practical experience
- Have a strong understanding of creator ecosystem, creator product journey and product tools across different platforms
- Experience working in program management/development, product marketing, and/or product management
- Comfortable working with data to identify actionable insights and make data-driven decisions
- Excellent written, verbal, and professional communication skills in both English & Japanese
- Proven track record of operating independently, demonstrating creativity, strong attention to detail, and managing multiple projects simultaneously
- A team player who is accountable, proactive, and solution-oriented
Preferred Qualifications
- Ability to work in a fast-changing environment
- Plan and manage user-facing online marketing campaigns with a data-driven approach and a proven track record of success.
- Experience working in a global team, across multiple time zones and cultures
- Experience working with creators
- Has experience working in or has a deep understanding of education, automobile, food/drinks, fitness/health, scripted drama, beauty, entertainment, travel and/or technology industry.
#LI-Hybrid
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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