Content Moderator, SoundOn (Shifting) - Trust and Safety - Indonesia
Responsibilities
About Content Moderation Team
Our Content Moderators support our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. Our Content Moderators review videos on these topics in continuous succession during each shift.
Responsibilities:
- Moderating Imaged/Audio/Sound/Text based content to ensure legal compliance and safety of content uploaded to the platform (please note that this position involves exposure to disturbing and potentially harmful content).
- Responsible for the development, improvement, and maintenance of standards for the security of our online communities.
- Improving the content management strategy for digital music distribution platform such as SoundOn.
- Responsible for coordinating with supervising departments for timely management of content that violates our policies.
Want more jobs like this?
Get jobs in Jakarta, Indonesia delivered to your inbox every week.
- Ability to work in a high tempo environment, adaptive, respond to day-to-day challenges of the role.
- Ability to work in various stakeholders and cross-functional team to deliver collaborative work in achieving common goals.
- Resilience and commitment to self-care to manage the emotional demands of the role.
Qualifications
Minimum Qualifications:
- Fluency in English and Bahasa Indonesia is required. English will be utilized as the primary language for work, while Bahasa Indonesia will be used for market-specific communications.
- Familiarity with the Internet and local laws/policies/regulations.
- Possessing cultural sensitivity and an understanding of global/regional current affairs.
- Excited and have interest in music, songs trends, music instruments, music creations process and music creator.
- Have knowledge of digital music distribution flow on various platforms is a bonus point.
Preferred Qualifications:
- Experience as Content Moderator/Content Reviewer/Customer Service in in-house or BPO.
- A bachelor's degree is preferred, but not essential.
- Having a basic understanding of SoundOn is preferred.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.