Community Operations Project Intern (TikTok LIVE) 2025 Start (BS/MS)
Responsibilities
About the team
The LIVE Operations team can't get enough of all things live-streaming. From monetization strategies and LIVE Gifting to the latest content campaigns and product features designed to help creators grow and thrive on platform, the LIVE Operations team are dedicated to creating and maintaining a fun, safe space for all LIVE users.
We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities:
1. Responsible for the daily operations and management of the community, enhancing community engagement, interaction rate, and member stickiness;
2. Develop differentiated operation strategies based on the characteristics of influencers at different levels/stages, and regularly carry out online activities, incentive tasks, etc.;
3. Sort out the growth path of influencers, explore the key actions and strategies that contribute to the leap in influencer levels, and help more influencers achieve breakthroughs in income and level;
4. Assist the community in recruiting and screening potential seed influencers, facilitating their entry into the group, and continuously following up on their growth paths;
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5. Sort out and improve the SOP for cybertribe operations, and establish a standardized and replicable operating mechanism;
6. As a bridge between influencers and the platform, promptly collect and feedback user requests and issues to improve influencer satisfaction and retention.
Qualifications
Minimum qualifications:
- Bachelor's degree or above;
- Good at communication, with an outgoing and lively personality, able to quickly establish trust relationships with influencers, and possessing strong charisma and driving force;
- Responsible, with strong execution ability, good stress tolerance, and possessing strong self-motivation and team collaboration awareness;
- Proficiency in Thai, English and Chinese, as this position will entail working scenarios where these languages will be used.
Preferred qualifications:
- Prior experience in LIVE/Short Video Platform cybertribe operations preferred;
- Familiar with the influencer ecosystem, with in-depth understanding of the growth path and pain points of influencers.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.