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Communications Manager, AI + Innovation

5 days ago San Jose, CA

Responsibilities

About the Team
You'll join a team that helps shape public understanding of how we use technologies like AI to inspire creativity, enable discovery, and keep people safe, through proactive communications and strategic counsel to cross-functional teams including product, legal, public policy and more.

We're looking for an experienced communications professional to join our AI + Innovation Communications team, part of TikTok's broader Trust and Safety and Technology communications organization. In this role, you'll develop messaging and campaigns that build trust in how we use Artificial Intelligence responsibly, partner cross-functionally to advise and help mitigate AI-related reputational risks, and manage media engagement.

You should have a strong understanding of the AI landscape, be able to translate complex technical topics into clear narratives for both expert and non-expert audiences, and be comfortable working independently and collaboratively with multiple stakeholders-including during high-stakes situations.

Qualifications

Minimum Qualifications
- 5+ years experience in communications, with 2+ years focusing on AI or technology comms
- Strong familiarity with AI, including with key topics related to model/feature development, privacy and safety
- Strong track record of translating complex or technical concepts into clear, compelling narratives
- Experience working with product, legal, and public policy teams to create impactful campaigns and minimize risk
- Media relations experience in risk, safety or technology sectors
- Strong analytical judgment, with the ability to assess reputational risk and advise accordingly

Preferred Qualifications
- Thrives in fast-paced environments, with a proactive and solutions-oriented mindset

Job Information

[For Pay Transparency] Compensation Description (annually)

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The base salary range for this position in the selected city is $117334 - $211112 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA
Job ID: TikTok-7540050913652033800
Employment Type: OTHER
Posted: 2025-08-22T20:19:04

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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