Client Solutions Data Analyst (AUNZ)
Responsibilities
About the Team
Our Client Solutions Team helps nurture market accounts through high-touch client service and education on solutions, supporting brands in achieving their marketing and business objectives. Cross-functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise, and market-level insights.
About the Role
We are seeking a Data Analyst to join our Client Solutions team. This role will focus on driving scalable reporting frameworks and surfacing insights that accelerate client and product growth. You will bring analytical rigor to how we understand client and product performance, support product adoption strategies and ensure our solutions are grounded in robust data.
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You'll work cross-functionally with Sales, Product and Marketing Science, combining technical skills with business acumen to influence how TikTok drives advertiser success at scale.
Responsibilities
- Build and maintain scalable dashboards, reports and data pipelines to support client solutions at scale
- Translate complex data sets into clear insights and actionable recommendations for sales and cross-functional partners
- Support product adoption and effectiveness by monitoring campaign, product and feature performance across verticals
- Develop repeatable frameworks and reporting to reduce operational overhead and accelerate decision-making for the Client Solutions team
- Partner with Sales, Marketing Science and Product teams to identify opportunities, risks, and emerging trends
- Ensure accuracy, consistency and clarity in data definitions, metrics and reporting outputs
- Conduct deep-dive analyses on client and product questions, ranging from product adoption to campaign performance outcomes
- Contribute to the team's culture of technical and product excellence by proactively identifying new ways to improve reporting processes and insights delivery
Qualifications
Minimum Qualifications:
- 3-5 years of experience in data analysis, business intelligence, or analytics roles
- BA/BS in Statistics, Mathematics, Economics, Computer Science, or other quantitative fields
- Proven ability to manipulate large data sets, apply statistical techniques, and communicate findings clearly to both technical and non-technical audiences
- Track record of delivering insights that inform business decisions and drive measurable outcomes, ideally in advertising, marketing, or e-commerce contexts
Preferred Qualifications:
- Strong problem-solving skills, with the ability to work independently and in cross-functional teams
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.