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Client Partner - Retail (Sydney)

AT TikTok
TikTok

Client Partner - Retail (Sydney)

Sydney, Australia

Responsibilities

About the Team:
The Global Business Solutions (GBS) team in Australia plays a central role in TikTok's commercial success by helping brands and businesses connect with audiences through innovative advertising and marketing strategies. GBS oversees advertising solutions & revenue growth, client solutions & relationship management, campaign strategy & execution, marketing & brand partnerships, education & support, and innovation & market expansion.

About the Role:
This role is responsible for building long-term relationships with clients while also providing technical and strategic consultation on leveraging TikTok's advertising solutions effectively. This role will work closely with major Australian retail brands to help them scale their presence on TikTok and drive measurable business outcomes. The ideal candidate has 5+ years experience (Media Agency / Tech Sales), confident in leading commercial discussions, and a technical understanding of advertising solutions, including auction-based media buying, brand & performance marketing, and ad tech integrations.

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Responsibilities :
- Identify, prioritise and secure business opportunities
- Drive revenue for TikTok by seeking partnerships with various direct clients through a consultative approach
- Create compelling sales propositions and presentations utilising internal and external data for respective regions
- Liaise with cross-functional teams on structuring and executing operational and strategic initiatives
- Develop and implement best practices for client interaction, sales, and service, ensuring our clients receive the highest level of sales and operational customer service
- Orchestrate seamless campaign execution through collaboration with cross-functional teams
- Proactively enhance campaign performance, taking the lead to monitor and analyse ad capaigns
- Update clients on TikTok products and developments, and educate clients and agencies on best practices

Qualifications

Minimum Qualifications :
- Indicatively, you have 5+ years of platform and industry experience, with a combination of retail and ecommerce client experience
- You have an exceptional ability to provide consultative selling through your expert knowledge of social media, mobile apps, and digital and mobile marketing
- You can communicate brand, performance and ad-tech and are passionate about creativity and TikTok.
- You have a strong foundational knowledge of performance media, auction, and biddable digital advertising buying

Preferred Qualifications :
- You can demonstrate a track record of winning the support of key stakeholders and in reaching and exceeding sales goals.
- You thrive in a dynamic and ever-evolving environment
- You are an excellent communicator and presenter
- You have a strong attention to detail and a knack for problem solving and out of the box thinking

Client-provided location(s): Sydney NSW, Australia
Job ID: TikTok-7517506152906869000
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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