Business Operations Lead, North America - Global Business Solutions

The ideal candidate thrives at the intersection of sales strategy, business operations, and cross-functional program execution, with a passion for enabling high-performing teams. They bring a strong mix of people leadership, strategic thinking, and hands-on operational capability to build scalable systems, guide program delivery, and support our sales organization across multiple markets.

Responsibilities
- Lead, coach, and develop a team of BizOps professionals fostering a culture of accountability, growth, and collaboration.
- Drive team performance through clear goals, structured feedback, and professional development.
- Own the planning, management, and delivery of global and regional strategic initiatives in partnership with Sales, Product, Marketing, and cross-functional teams.
- Oversee client program tracking, reporting, and operational enablement across key accounts and verticals with full accountability.
- Directly lead high-impact projects that require close alignment between GTM and internal stakeholders.
- Develop and implement scalable business processes, tooling frameworks, and governance standards to improve operational efficiency.
- Create compelling GTM sales collateral and program materials to drive program awareness and engagement
- Serve as a liaison between sales teams and XFN partners (e.g., Product, Measurement, Finance, Creative) to streamline execution and issue resolution.
- Partner closely with senior leadership to drive alignment on business priorities, resourcing, and performance goals.
- Act as a strategic advisor to key account leads, providing insight and structure around execution, budgeting, and strategic planning.
- Leverage data and insights to inform strategic planning and identify growth opportunities, translating insights into action across accounts and programs.

Qualifications

Minimum Qualifications
- 5+ years of strong experience in business operations and program management, in AdTech, digital advertising, or media.
- At least 2 years of people management experience, with a proven ability to build, lead, and scale high-performing teams.
- Must be willing to work in Los Angeles, CA

Preferred Qualifications
- Proven track record of working within the sales lifecycle and consultative selling models within complex organizations.
- Demonstrated success in leading cross-functional initiatives with measurable business outcomes.
- Excellent communication and stakeholder management skills; ability to influence across all levels.
- Highly organized, detail-oriented, and able to balance execution with strategic vision.
- Experience with budgeting, reporting tools, and operational planning preferred.
- MBA or similar advanced degree is a plus.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $11000 - $180000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.