Brand Partnerships Manager, TikTok Shop (Mandarin Speaking) - Global Business Solutions
Responsibilities
About the team:
The GBS team at TikTok partners with leading advertisers to drive strategic business growth through innovative and effective marketing solutions. We are committed to delivering best-in-class support and insights that empower our clients to achieve meaningful results. As we expand TikTok Shop in the region, we are looking for a passionate and strategic Brand Partnership Manager to accelerate adoption and success of TikTok Shop Ads within our top enterprise and mid-market accounts.
About the role:
As a Client Partner (what we call Brand Partnership Manager) focused on TikTok Shop, you will play a critical role in driving revenue, leading strategic conversations with clients, and positioning TikTok Shop Ads as a core solution in our ecosystem. You will act as a trusted consultant to clients and cross-functional teams, helping brands integrate commerce and media strategies, unlock performance opportunities, and scale their businesses through TikTok Shop.
Success in this role requires a strong mix of strategic thinking, client-centricity, sales acumen, and a deep understanding of eCommerce dynamics.
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Responsibilities:
- Lead strategic relationships with enterprise clients, with a focus on TikTok Shop adoption and commerce media strategy.
- Act as a subject matter expert in TikTok Shop Ads, educating clients and internal stakeholders on product capabilities, best practices, and roadmap developments.
- Collaborate closely with Client Solutions Managers (CSMs), Product Marketing, and E-commerce teams to deliver high-impact solutions and integrated media plans.
- Identify key growth opportunities within your client portfolio and develop tailored activation plans to maximize Shop Ads usage and performance.
- Analyze campaign performance and business data to inform strategy, provide actionable recommendations, and build compelling narratives.
- Stay ahead of market trends, competitor offerings, and category movements to proactively guide client strategy and drive innovation.
- Champion feedback loops with Product and cross-functional teams, sharing insights from clients to improve TikTok Shop solutions.
- Participate in internal knowledge sharing initiatives, contributing to case studies, learning sessions, and strategic alignment across teams.
Qualifications
Minimum Qualifications:
- 5+ years of experience in digital advertising, eCommerce, or media sales.
- Proven success in managing complex client relationships and delivering consultative, data-driven solutions.
- Strong understanding of eCommerce ecosystem, performance marketing, and retail media strategies.
- Excellent communication, storytelling, and presentation skills.
- Ability to influence and build trust with senior-level stakeholders.
- Fluent in Mandarin & English due to interactions with stakeholders who are Mandarin & English speakers
- Based in Mexico City or willing to relocate.
Preferred Qualifications:
- Experience working with commerce or marketplace platforms (e.g., Amazon, Mercado Livre, Shopee, etc.)
- Experience in selling or managing performance-based ad products.
- Strong analytical skills and familiarity with auction-based media buying.
- Self-starter mindset with adaptability to thrive in a fast-paced, evolving environment.
- Experience collaborating with cross-functional teams (e.g., product, marketing, analytics).
- Fluent in Portuguese/ Spanish (written and spoken) due to the business requirement in region
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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