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Associate Site Reliability Engineer - Cloud Infrastructure

Dublin, Ireland


TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team:
Video Infrastructure is a world-leading video platform that provides multi-media storage, delivery, transcoding, and streaming services. We are building the next generation video processing platform and the largest live streaming network, which provides excellent experiences for billions of users around the world. Popular video products of TikTok and its affiliates are all empowered by our cutting-edge cloud technologies. Working in this team, you will have the opportunity to tackle challenges of large-scale networks all over the world, while leveraging your expertise in coding, algorithms, complexity analysis, and large-scale system design.
SRE team is responsible for managing the whole video infrastructure and applications. Our mission is to ensure all production systems can support our fast growing world-wide user base as well as keep the entire systems stable, efficient and cost effective. We manage deployments, system capacity, traffic scheduling, fault tolerance, disaster recovery, emergency response, automations, operation platforms development, etc.

Our team is full of diversity. We have team members in Singapore, USA and Australia. Now we are extending our teams to Ireland. We are looking forward to seeing new talents joining our team and together helping TikTok grow.

Be responsible for the basic engineering construction of byte infrastructure products & components, focusing on infrastructure O&M architecture optimization, automated O&M platform research and development, data and intelligent O&M. Through the methodology of software engineering and digital intelligence, O&M, around the O&M requirements of infrastructure products & components, built a layered and systematic O&M platform to solve the problem of ultra-large-scale cluster O&M management. (Goals) To provide stable, efficient, and low-cost serverless infrastructure facilities for Mid-Platform & Business. We aim to be the leading SRE team across the industry。

1. Reliability: Ensure the stability of the company's core infrastructure (system high availability and reliability), focus on system performance and capacity, establish O&M (Operation & Maintenance) standards and SOP processes.
2. Reliability: Troubleshooting and locating technical issues,collaborate with the technical team to develop and implement system capacity planning, performance testing, anomaly analysis, and fault diagnosis and resolution strategies.
3. Efficiency: Research and evaluate large-scale system architectures and technologies, use new tools and technologies to improve existing systems and processes to support business development.
4. Efficiency: Design and implement O&M platforms to achieve efficient, automated, and intelligent system maintenance.
5. Cost: Develop delivery standards for mass production system scales, from budgeting to resource delivery, to online system capacity assessments, to help the company optimize IT costs.
6. Compliance: Design and establish new IDC, design and implement data protection plans to meet standard requirements.


- Bachelor's / Master's Degree in Computer Science or related major,
- Solid basic knowledge of computer software, understanding of Linux operating system, storage, network IO and other related principles.
- Familiar with one or more programming languages, such as Python, Go, and Java. Knowledge of design patterns and coding principles is necessary.

Preference will be given to those who have one of the following:
1. Experience with storage, and relevant system experience with the following: KV, Table, Graph, Redis, MySQL, MongoDB, MQ, and Kafka.
2. Experience with computing & big data, and system experience with the following: Kubernetes, Docker/Containers, AIops, Spark, Flink, Function as a service, RPC Framework, and Service Mesh.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Dublin, Ireland
Job ID: TikTok-7349927511964436773
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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