Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
TikTok

AI Data Project Management Ops, Eco Operations - Trust and Safety - San Jose

San Jose, CA

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Want more jobs like this?

Get Advertising and Marketing jobs in San Jose, CA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Join us.

Team Intro/ about the role
In ADSEO we establish internal and external communication mechanisms to solve XFN communication problems to improve communication efficiency. The team is responsible for standardising the project management process, including requirement management, quality management, efficiency management, manpower management, etc. to improve project management efficiency.

Eco Ops team promotes machine learning in content strategy and model development, and provide support for market strategy formulation and activity operation through online market data-monitoring.

What will I be doing?
- Responsible for the operation of labeling projects, negotiating with content strategy teams, and driving the implementation and execution of requirements.
- Proactively collaborate with cross-functional departments for project evaluation, resources coordination and subsequent works.
- Deeply understand the implementation of frontline labeling teams and work with the demand side to develop and optimize labeling guidelines and SOPs.
- Conduct quality management, progress management and risk management by data analysis.
- Continuously optimize project processes and improve the efficiency of project implementation through analysis of business conditions.
- Review the search optimisation requirements of key stakeholders, formulate the implementation plan, and safeguard the user experience, online effect, business objectives and compliance requirements.
- Complete other daily assigned work.

Qualifications

What should I bring with me?
- Bachelor's Degree or equivalent education, product operation experience is preferred.
- Excellent good cross-departmental communication and coordination skills and project management skills, establish effective communication with operation, and other teams to promote the project landing.
- Proficiency communication skills in English;
- Excellent communication skills and proven record of effective collaboration with global partners and XFN stakeholders regionally and globally.
- Well-organised logic, with office software such as excel, word, etc, and other data analysis skills.
- Ability to adapt to the work rhythm and culture of the Internet, strong self-drive and stress resistance.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.

Nice to have:
- Advanced / Fluent communication in Mandarin, as the position will xFn partnership on a global coverage.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ts.accommodations@tiktok.com

Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $32.05- $58.55.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7312528415398529331
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.