Agency Pod Lead - Global Business Solutions - São Paulo
Responsibilities
Team Introduction
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
About the Role
TikTok is seeking an Agency Pod Lead to support our organization in the São Paulo office. The ideal candidate will have extensive experience in selling cross-network solutions and a proven ability to engage and influence executive-level agency contacts, driving new business opportunities. They should also have experience working with executive stakeholders across Social, Video, Mobile, and Digital teams. Scaling agency investment successfully is a crucial requirement for this role.
Above all, the candidate should have a demonstrated track record of cultivating strong relationships with key agency executives. In this role, you will collaborate cross-functionally with members of the TikTok sales organization to onboard priority accounts and transition agency partners from a vendor to a strategic partner status. You'll bring a creative mindset, meticulous attention to detail, and strategic acumen to establish and foster long-term business partnerships with agency partners.
In this role, the candidate will lead and manage a high-performing sales team, providing guidance, mentorship, and support to achieve individual and team goals. Also, will conduct regular performance evaluations, provide constructive feedback, and identify opportunities for professional development with the goal of fostering a collaborative and positive team culture that encourages creativity, innovation, and business growth.
Responsibilities
- Identify, prioritize, and secure business opportunities;
- Drive revenue for TikTok by seeking and growing relationships across various agency teams, going beyond the media team, and being able to establish these connections with account services, creative, social, planning and data teams;
- Lead strategy and negotiation across the full spectrum of agencies including Big Six, Mega Indies, Indies, and performance-driven agencies, tailoring approaches to each segment's unique characteristics and needs;
- Lead and optimize sales processes, implementing proven methodologies and dynamics to maximize team performance and results;
- Drive product adoption aligned with TikTok's current and future offerings;
- Use a consultative approach by offering strategic media solutions to all clients, positioning TikTok as a full funnel platform;
- Create a successful strategy in leading scalable and 1:many initiatives to drive growth and agency development at scale;
- Create compelling sales propositions utilizing internal and external data for respective regions;
- Liaise with cross-functional teams on structuring and executing operational and strategic initiatives;
- Create a rhythm of the business with excellence in execution, including activities such as quota setting, forecasting, pipeline and sales metrics hygiene;
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- Develop and implement best practices for client interaction, sales, and services;
- Create persuasive sales presentations using market trends and case studies;
- Ensure that our agency partners receive the highest level of sales and operational customer service;
- Lead and create strategies to develop and educate agency ecosystems towards TikTok;
- Contribute to lead and create programs for agencies that will drive long-term growth for TikTok.
Qualifications
Minimum Qualifications
- Substantial experience in marketing, brand advertising, media sales, and/or online advertising experience. Strong and deep knowledge of the agency ecosystem in Brazil and proven track record of building, developing, and leading high-performance teams;
- Proven experience managing senior sales teams, preferably in the technology sector, with demonstrated success in team development and performance optimization;
- Deep expertise in performance media and data analytics, with ability to translate insights into actionable sales strategies;
- Comprehensive understanding of the Brazilian advertising agency landscape, including Big Six, Mega Indies, and Indies agencies, with established relationships and proven ability to navigate their unique dynamics;
- Expert knowledge of social media, mobile apps, and digital and mobile marketing;
- Expertise in performance campaigns / KPIs and measure solutions with knowledge of the self-serve platform, auction, and biddable form of digital advertising buying;
- English proficiency is required because the role involves frequent communication with global teams and stakeholders across global markets.
Preferred Qualifications
- Leading and developing relationships at a regional and global level;
- Spanish proficiency is a plus because the role involves frequent communication with Latam teams and stakeholders.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.