Agency Partner Manager Graduate (GBS-SMB) - 2026 Start (BS/MS)
Responsibilities
About Our Team
TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
About The Role
We are looking for talented individuals to join our team based looking after Small & Medium size businesses (SMB). You will be a crucial member of a growing team that will partner with SMB advertisers in a one-to-many structure with the goal of activating, nurturing and growing accounts. You will look to establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.
Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities:
- Work with small and medium sized agencies to optimize and improve the advertising performance of their TikTok campaigns and identify ways to do this at scale.
- Build and grow successful win-win partnerships with existing media/digital agencies and TikTok Shop partners to support their long term growth
- Develop scalable and strategic approaches to:
- Helping agencies improve performance of their advertising campaigns
- Enabling agencies to onboard and activate more clients to use TikTok advertising platform
- Work across multiple teams, including Sales, Product and Marketing, to gather advertiser feedback and propose solutions to unlock more business opportunities for agencies and their advertisers.
Qualifications
Minimum Qualifications:
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- High oral and written fluency in English and the Bahasa language
- A genuine passion for small and medium size businesses (SMB)
- Passionate about TikTok marketing, and up for the challenge of building something from the bottom up
- Sound analytical skills and ability to navigate ambiguity
- Team working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact
- Strong attention to detail and a proven ability to balance priorities and meet deadlines
Preferred Qualifications:
- Experience in marketing, media sales and/or online advertising experience with direct client management is a plus
- Experience with Agency or Agency partnerships
- Strong understanding of the digital advertising ecosystem
- Prior experience working in a performance agency or business supporting the SMB sector
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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