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Director, Human Resources Consulting Group (HRCG)

Chicago, IL

The Human Resources Consulting Group job provides human capital guidance and advice to various clients and colleagues. Working independently under limited supervision, this job creates human resource models, advises organizations on policies and procedures, and resolves any potential workforce related problems. This job is also a recognized subject matter expert in human resources (HR).

Key Responsibilities and Duties

  • Operates as a human resources (HR) solutions partner to business and functional leaders delivering consistent advice and coaching to support and enable local business strategy.

  • Partners with functional or operational managers to implement local human resources programs that are appropriate for their business needs, consistent with the organization's overall human resources strategy.

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  • Partners with HR centers of expertise (COE) to improve company performance by identifying and clarifying problems, evaluating potential solutions and implementing selected solution.

  • Collaborates with the business and talent management/talent acquisition colleagues on key talent initiatives (e.g., workforce planning, hi-potential employee development, succession planning).

  • Collaborates with employee relations team to provide advice and guidance to managers on employee relations and performance management issues.

  • Conducts timely intake sessions to identify business needs, prepares documentation and makes appropriate recommendations for complex human resources issues to ensure human resources management is conducted effectively.

  • Leverages multiple systems and/or manual sources to produce regular or ad hoc HR metric reports, including headcount and turnover, in support of business needs and to help inform business decisions.

  • Conducts HR research, track and analyze metrics and suggest insight to improve decision making.
  • Educational Requirements
    • University (Degree) Preferred
    Work Experience
    • 5+ Years Required; 7+ Years Preferred
    Physical Requirements
    • Physical Requirements: Sedentary Work

    Career Level


    • 5+ years of experience in Human Resources 


    • Bachelor’s Degree; Industrial/Organizational Psychology, Organizational Behavior, Human Resources, Business Administration, or related degree field.

    • Prior experience working within a globally based Financial Services organization preferred.

    • Prior HR Business Partner experience

    • Prior continuous improvement experience

    • Quick to recognize and decide the most effective course of action in a complex and constantly changing environment.

    • Strong communication and presentation skills, both one-on-one and in groups.

    • Ability to build relationships and credibility quickly.

    • Able to navigate and negotiate through sensitive and complex issues.

    • Demonstrates strategic thinking when pursuing issue resolution and end objectives. 

    • Ability to evaluate and solve complex problems.

    • Uses tact and diplomacy in to find common ground in situations where there are divergent viewpoints.

    Potential Salary: $135,000.00 USD

    Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 


    Company Overview

    TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

    COVID-19 Vaccination

    TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

    Benefits and Total Rewards

    The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

    Equal Opportunity

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

    Read more about the Equal Opportunity Law here.

    Accessibility Support

    TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

    If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

    Phone: (800) 842-2755


    Privacy Notices

    For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.

    For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

    For all other residents, click here to access the Applicant Privacy Notice.

    Job ID: df0df60a81eb26e584dc485e7fb948423c4ba982ca6bb1ca0922388fcb6cffd1
    Employment Type: Other