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Banking Ops Specialist I

Lewisville, TX

Banking Ops Specialist I
The Banking Ops Specialist I supports routine day-to-day operations of consumer and commercial banking. Under close supervision, this job performs limited to low risk administrative/transactional banking tasks such as drafting daily proofs and processing payments that follow standard procedures.

Key Responsibilities and Duties

  • Answers service calls and responds to customer questions to ensure customer gets the information they require.

  • Drafts daily proofs and reconciliations that are compliant with corporate accounting and control policies.

  • Processes payments, tickets and online entries and ensures that all information is accurate.

  • Researches routine customer, branch or bank inquiries and escalates issues as necessary.

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  • Considers multiple resources and records when investigating customer inquiries.

  • Enters transactions into CRT/PC and balances general ledger accounts.

  • Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
  • Qualifications
    • No Experience Required
    • High School, Preferred
    Physical Requirements
    • Physical Requirements: Sedentary Work

    Career Level

    Potential Salary: $18.20 USD

    Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 


    Company Overview

    As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country. 

    COVID-19 Vaccination

    TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

    Benefits and Total Rewards

    The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

    Equal Opportunity

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

    Read more about the Equal Opportunity Law here.

    Accessibility Support

    TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

    If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

    Phone: (800) 842-2755


    Privacy Notices

    For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.

    For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

    For all other residents, click here to access the Applicant Privacy Notice.

    Job ID: 0309ce3778d4de958ef481b52dd29a73ca728c662804ddb161906fc17e87ce21
    Employment Type: Other