Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Associate, Specialist – TFS Client Services

Pune, India

Business Continuous Improvement
The Bus Cont Improv job executes the operations of improvement projects from initial research and assessment stages through the transition and implementation phases. Working under general supervision, this job works with functional teams across the organization to identify and execute improvement strategies that best enhance operations. This job also calculates metrics that measure the impact of process enhancements after they are implemented by the organization.

Key Responsibilities and Duties

  • Runs process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals.

  • Implements process enhancements to improve operating efficiencies and cost effectiveness.

Want more jobs like this?

Get Education jobs in Pune, India delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

  • Works with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions.

  • Runs business diagnostics to identify, quantify and prioritize value creation projects in congruence with team feedback and input.

  • Works with multiple levels of the organization to ensure that the transition to new programs and implemented solutions is smooth and effective.

  • Calculates metrics to demonstrate the impact implemented changes have had on the organization.
  • Educational Requirements
    • University (Degree) Preferred
    Work Experience
    • 2+ Years Required; 3+ Years Preferred
    Physical Requirements
    • Physical Requirements: Sedentary Work

    Career Level


    Company Overview

    TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. 
    Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

    Accessibility Support

    TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

    If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

    Phone: (800) 842-2755


    Privacy Notices

    For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.

    For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

    For all other residents, click here to access the Applicant Privacy Notice.

    Client-provided location(s): Pune, Maharashtra, India
    Job ID: d28323cf41b13180c7948403720b6a3589e72fb77e16f03d454796f9bf88cf9b
    Employment Type: Other