The Business Management Associate job is responsible for providing strategic support for the assigned business area. Under minimal supervision, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being a point of contact for leaders in the execution of business management tasks.

Key Responsibilities and Duties

• Generates complex metrics and drafts and reviews reports in assigned functional business area to inform decisions on tactical issues that impact the business.


• Implements policies and procedures in support of the business area strategy.


• Implements process improvements in the assigned business area.

• University (Degree) Preferred

• 3+ Years Required; 5+ Years Preferred

• Physical Requirements: Sedentary Work

• Create executive materials, decks/PowerPoint presentations, agendas, etc. to support enterprise initiatives, leadership meetings, trainings and communication needs.
• Create good Graphics, Visualization and design experience supporting various BU and Organization level initiatives
• Partner with business owners, managers, and teams across the various organizations – local and global to ensure deliverables, data, reports, and special requests are met appropriately and on timely manner
• Work with various stakeholders like Corporate Service, Finance, HR, Infrastructure groups for reporting BU data on accurate and timely matter
• Create Key KPI reports, Data analytics and reports for Sr. Management with use of Microsoft tools and Tableau and other software
• Aware of Software Life cycle, Processes, Program and Governance routines followed from Technology standpoint
• Identify, define and document processes and procedures and identify opportunities to streamline and/or automate processes
• Own document storage and follow through as required for all governance, transition

Support BM in ad hoc projects/ initiatives and task

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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