Are you passionate about leveraging your extensive technical experience to drive a Site Reliability Engineering (SRE) team using industry best practices within a world-class company?
Thomson Reuters Platform SRE team seeks a Site Reliability Engineer to provide hands-on technical skills and share industry best practices with team members on core SRE principles and tools.
The Site Reliability Engineer will participate in the end-to-end operational aspects of Platform Applications by collaborating closely with Architects, DevOps, Product, and Development teams to maximize software performance on the AWS platform.
About the Role
In this opportunity as a Site Reliability Engineer, you will:
- Develop and Deliver: Apply modern SRE operational and development practices to support operations, monitoring, automation, building, testing, and delivering high-quality solutions for the SRE team.
- Be a Team Player: Work in a collaborative, team-oriented environment, sharing information, valuing diverse ideas, and partnering with cross-functional and remote teams.
- Be an Agile Person: Work with a strong sense of urgency in a fast-paced, dynamic environment to deliver solutions against strict timelines.
- Be Innovative: Empowered to try new approaches and learn new technologies, contribute innovative ideas, create solutions, and be accountable for end-to-end deliveries.
- Be an Effective Communicator: Engage actively and communicate with cross-functional partners and team members to effectively articulate ideas and collaborate on technical developments.
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About You
You're a fit for the role of Site Reliability Engineer if you:
- Hold a bachelor's degree in Computer Science or a related discipline and possess at least one AWS Certification (AWS SysOps Admin preferred).
- Have preferably 2 years of experience as an SRE or DevOps engineer on the AWS Cloud platform.
- Can work with minimal guidance or no supervision from Senior Site Reliability Engineers.
- Demonstrate high proficiency in automation, system monitoring, and cloud-native applications.
- Can code in one of the programming languages (Java, C#, Python, JavaScript, etc.).
- Ensure the highest level of uptime, up-to-date server patching, and SSL certificates, and implement system-wide corrections to prevent issue recurrence.
- Triage, troubleshoot, and resolve issues using golden signals, and go beyond golden signals (Chaos Engineering/Gameday, etc.).
- Create and develop documentation on application services, infrastructure details, recovery procedures, and root cause analysis.
- Proactively monitor the availability, latency, scalability, and efficiency of all services.
- Perform periodic on-call duties as part of the SRE team on a rotational basis.
- Have experience with SQL, Windows Servers, load balancers, Linux, and AWS services such as Docker, Kubernetes, CloudFormation, CloudWatch, CodeDeploy, DynamoDB, Lambda, SQS, Amazon FSX, Elastic Search, and networking concepts.
- Possess working knowledge of infrastructure components (e.g., routers, load balancers, cloud products, container systems, compute, storage, and networks).
- Have experience with tools such as Jenkins, Ansible, GitHub, PagerDuty, ServiceNow, Datadog, CloudWatch.
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What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.