As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career.
As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for Senior Endpoint engineer to support Thomson Reuters Virtual Desktop Infrastructure.
About the Role:
In this opportunity as Senior, Endpoints Devops Engineer, you will be responsible for the following activities
- Design, deploy, and manage AVD environments, including host pools, workspaces, and applications.
- Troubleshoot and resolve complex issues related to Azure Virtual Desktop performance, connectivity, and user experience.
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- Security and Compliance: Implement RBAC, MFA, and network security for AVD environments.
- Automation and Deployment: Automate AVD deployment and management using PowerShell, Azure CLI, and ARM templates.
Monitoring Documentation: Monitor AVD performance using Azure Monitor and maintain documentation. - Build CI/CD pipelines for AVD using tools like Terraform and Bicep.
- Develop custom scripts and tools to enhance AVD automation.
- Integrate AVD with DevOps workflows and implement automated testing
About You:
You're fit for the role of Senior, Endpoints Devops Engineer if your background includes:
- Education: Bachelor's degree in computer science or a related field.
- Experience: 6-10 years of experience working with Virtual Desktop technologies, including hands-on experience with Azure Virtual Desktop (or similar solutions like Citrix Virtual Apps and Desktops).
- Azure Expertise: Deep understanding of Azure Virtual Desktop architecture, components (host pools, session hosts, workspaces), and management tools (PowerShell, Azure CLI, ARM templates).
- Virtualization & Endpoint Management: Extensive experience with Windows Server administration, Active Directory, and endpoint management solutions (e.g., Intune, SCCM).
- Networking Fundamentals: Solid grasp of networking concepts and protocols (TCP/IP, DNS, DHCP) and their application within virtual desktop environments.
- Security Focus: Experience implementing and managing security controls for virtual desktop environments, including RBAC, MFA, and network security best practices.
- Troubleshooting & Problem-Solving: Proven ability to diagnose and resolve complex technical issues related to performance, connectivity, and user experience within virtual desktop environments.
- Collaboration & Communication: Excellent interpersonal and communication skills for effective collaboration with IT teams, stakeholders, and potentially end-user
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What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.