Jr. Test Automation Engineer

Jr. Test Automation Engineer - CIAM

Is your passion platform engineering? Are you interested in envisioning and building the core services that underpin all Thomson Reuters products? Then we want you on our team!

This role is in the Product Engineering/Shared Capabilities organization, where we build the foundational capabilities on which Thomson Reuters runs. Our team is responsible for the Customer Identity & Access Management (CIAM) Platform, a consolidated identity system designed to securely manage customer authentication and coarse-grained authorization for users and services accessing any product or service offered by Thomson Reuters. CIAM is meant to consolidate and replace the many disparate, disconnected and custom-developed identity systems at Thomson Reuters with a common, highly-secure, highly-available, cloud- and standards-based, vendor-managed solution.

• Collaborate with CIAM product managers, architects, engineering leaders, and software engineers to understand product requirements and develop test plans.
• Develop, maintain and execute automated and manual test suites for CIAM services.
• Work with developers and the operations team to ensure and improve the quality of our services by identifying and resolving defects.
• Use testing tools and techniques to ensure software quality and adherence to best practices.
• Continuously evaluate, monitor and improve the testing process and methodologies.
• Communicate on issues that may affect releases, identify process improvements, and work with the technical team to ensure release success.
• Model participation in a Scrum team and embrace the agile work model.
• Participate in all aspects of the development lifecycle: Ideation, Design, Build, Test and Operate. We embrace a DevOps culture ("you build it, you run it"); while we have dedicated 24x7 level-1 support engineers, you may be called on to assist with level-2 support.
• Work primarily with Java, NodeJS, AWS and Azure public cloud, Identity platforms (Auth0 and Ping Identity) and identity standards (OAuth, OIDC, SAML and SCIM).

• Collaborate with engineering managers, architects, scrum masters, software engineers, DevOps engineers, product managers and project managers to deliver phenomenal software.
• Demonstrate and model transparency and collaboration with teams across the company.

• Keep up-to-date with emerging cloud technology trends, especially in Identity & Access Management and test automation.

• 2+ years of experience in Software Engineering, especially in Test Automation and QA.
• Strong understanding of software testing methodologies and tools.
• Experience with automated testing frameworks such as Selenium, Jest, Testcafe, Cypress, or similar tools.
• Experience with manual testing of web applications and APIs.
• Knowledge of TDD and/or BDD concepts.
• Experience working with Continuous Integration.
• Understanding of testing metrics and experience using metrics to target process and efficiency improvements.
• Excellent problem-solving skills, with the ability to identify and resolve complex technical issues.
• Strong written and verbal communication skills, with the ability to communicate technical concepts to non-technical stakeholders.

• Bachelor's degree in Computer Science, Software Engineering or a related field.
• Experience with a major Identity Provider such as ForgeRock, Ping, Okta, or Auth0 for Workforce or Customer Identity and Access Management, and related experience with the OAuth2, OIDC, SAML and SCIM standards.
• Experience with automation and CI/CD tools using CloudFormation, TerraForm or GitOps.
• Experience developing and/or testing cloud-native applications and services on Azure, AWS or GCP.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.