Integration Analyst (Oracle)

Oracle Integrations Analyst

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

• We are seeking an Oracle Integrations Analyst, with functional experience at least one or both of the Order to Cash and Procure to Pay business processes and modules including (but not limited to): AP, AR, G/L, Cash Management, Order Management, and Inventory in implementing ONESOURCE ORACLE Integration and/or financial add-ons for ORACLE R12 or Fusion. This Analyst will help define the next generation of tax interfaces with Oracle products. Our ONESOURCE Integrations for Oracle is a key component of our product suite.
• You will provide Analysis, solutions, and work arounds to customers' reported issues with domain expertise with implementing tax scenarios and integrating ONESOURCE Indirect Tax to ORACLE applications including ERP, e-commerce and POS. This position is unique as you will be exposed to customers from all different industries and their business requirements and operations, work with Support teams, and provide your analysis and inputs to the Product and Engineering

• Work closely with customers, prospects and Product Management in setting the direction of current and future the ONESOURCE Indirect Tax Integration for Oracle as well as helping to continue to maintain ONESOURCE Indirect Tax integration for Oracle competitive differentiation.
• Review and analyze existing business processes and develop strategies for improving or expanding coverage for enterprise markets.
• Perform detailed analysis of ONSOURCE business integration with Oracle modules, primarily Order to Cash (AR/OM) and Procure to Pay (AP/PO) to determine opportunities to strengthen and expand integration design.
• Maintain a working relationship with internal customers including Product Development, Professional Services, Customer Advocacy, as well as Oracle via the Oracle Partner Program
• Work closely with application developers, other BSA's and QA testers throughout the entire product life cycle
• Participate in customer calls, visits and meetings to gather requirements and resolve issues
• Support product rollouts and implementations as domain expert and/or primary business interface to partner domain experts. Follow product into the field to ensure customer success.
• Support current products, including 2nd level support analysis, patch assessment, and work-around investigation
• Provide business and data integration expertise to customers, partners and internal professional services personnel as needed.
• Analyzes customer problems of high complexity
• Assesses scope of impact
• Mitigates customer impact of issues and defines, reviews, and executes work arounds
• Provides advice or training to users about the application systems' functionality, correct operation or constraints, and corrects user faults
• Liaises with various application development and content teams, customer service teams, and other software and hardware support teams.
• Proactively monitors production and nonproduction environments and/or applications
• Provides input for technical plans and solutions.
• Provides technical guidance to less experience analysts
• Conducts root cause analysis and correlation of other system and/or application problems of high complexity.

• Develops, configures, or supports tools for system monitoring and/or troubleshooting.
• Develops software application modules using disciplined software development processes in order to fix a problem and to communicate the changes effectively.
• Carries out unit testing and implements application modules they have developed or
• modified, ensuring application meets needs of client and business.
• Provides ongoing maintenance of either mainframe or client/server applications or tools, depending upon projects with which previously have experience.

• Bachelors in Business Administration or Computer Science or equivalent work experience; Formal education in accounting/finance is desired.
• Requires a minimum of 3 to 5 years functional experience in key Oracle modules (AP, AR, G/L, Order Management, Purchasing and Inventory) including requirements gathering, design, configuration, unit testing and integration testing.
• Experience with a full life cycle Oracle implementations
• Experience with OracleFusion
• Strong analytical, design and documentation skills Oracle design, configuration and hands on experience.
• Exposure to broad financial processes and systems experience across quote-to-cash and procure-to-pay business functions (billing, order management, accounts receivable, purchasing, accounts payable, general ledger.).
• Experience with standard financial processes and ability to overlay the process understanding onto multiple financial business systems packages.
  Previous experience working in a software company strongly desired

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.
• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.