Senior Billing Analyst

Join the future of news

We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.

About Our Team

The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.

Why This Role Matters

The Washington Post is seeking a highly analytical and process-driven Senior Billing Analyst to join our Finance team. This role will be responsible for managing and optimizing billing operations, with a strong focus on digital contract workflows, revenue accuracy, and continuous process improvement. The ideal candidate will have experience leveraging automation tools such as Alteryx to streamline reporting, billing, and reconciliation tasks. This is a key role for a finance professional who is passionate about data integrity, efficiency, and innovation.

• You should be able to work independently and efficiently under pressure
• You are energized by problem-solving and love the idea of creating solutions
• You are organized, dedicated in achieving your assigned goals
• You can learn new processes quickly and adapt to change
• You have opportunities to improve and make processes more efficient
• You have the aptitude to communicate complex ideas and solutions
• You understand how to support the business and identify when operational decisions as needed

• Review and approve digital contracts to ensure compliance with billing and revenue policies
• Extract and consolidate data from multiple systems to analyze and generate the monthly digital billing file
• Partner with Financial Accounting to make timely and accurate revenue adjustments
• Investigate and resolve discrepancies between billed and recognized revenue at contract completion
• Prepare and issue revised invoices based on contract modifications or corrections
• Generate client refunds as appropriate, ensuring proper documentation and approvals
• Reconcile billing and revenue accounts monthly, ensuring completeness and accuracy
• Provide monthly billing and performance metrics to management
• Identify opportunities for billing process improvements and lead automation initiatives using tools like Alteryx
• Collaborate cross-functionally to optimize end-to-end billing workflows and reduce manual tasks
• Prepare reporting and meet all billing deadlines
• Ensure internal policies and procedures are documented and enforced
• Partner with different teams across the organization to efficiently bill clients for emerging new initiatives

• 3-5 years of experience in billing and revenue operations
• Proven track record of driving process improvements and implementing automation tools (e.g., Alteryx)
• Strong analytical and problem-solving skills with keen attention to detail
• Experienced with SAP or other ERP system(s)
• Familiarity with digital contract workflows and CRM platforms (e.g., Salesforce)
• Solid understanding of revenue recognition principles and billing controls
• Excellent communication and organizational skills
• Knowledge of advanced Excel functionalities

• Competitive medical, dental and vision coverage
• Company-paid pension and 401(k) match
• Three weeks of vacation and up to three weeks of paid sick leave
• Nine paid holidays and two personal days
• 20 weeks paid parental leave for any new parent
• Robust mental health resources
• Backup care and caregiver concierge services
• Gender affirming services
• Pet insurance
• Free Post digital subscription
• Leadership and career development programs