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The Trade Desk

UX Designer II

New York, NY

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What you'll do:

TTD User Experience (UX) brings together skilled teams of UX Designers, Researchers, and Writers. Our role is pivotal in understanding user behaviors and shaping our products. We collaborate closely with product management, engineering and client services to craft products that not only serve users but also contribute to TTD's success.

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We are seeking a talented and passionate UX Researcher to join our team. In this role, you will be responsible for conducting research to understand user behaviors, needs, and motivations. Your insights will be crucial in ensuring that we develop solutions that not only meet user needs but also align with our company's goals. We strongly believe in utilizing data-driven insights to guide our design decisions and enhance our products continuously, and you will play a pivotal role in this process.

  • Work closely with cross-functional teams to identify research objectives, develop research plans, and prioritize research activities.
  • Plan and execute a variety of qualitative research studies, including user interviews, usability testing, and surveys.
  • Collect and analyze user feedback and data to identify pain points, opportunities, and areas for improvement.
  • Communicate research findings and insights to stakeholders through quick debriefs, reports, presentations, and workshops.
  • Advocate for user-centered design principles and best practices throughout the product development process.
  • Deeply understand our customers, products and business strategy to create actionable and impactful insights

Who you are:

  • Proven experience conducting user research in a fast-paced environment, preferably within a technology or digital product company.
  • Proficiency in conducting user interviews, usability tests, and writing surveys.
  • Strong analytical and critical thinking skills, with the ability to synthesize complex data and draw actionable and timely insights.
  • Excellent communication, listening, and collaboration skills, with the ability to work effectively in cross-functional teams.
  • Proactive and resourceful problem-solver
  • Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, or related field.
  • Basic proficiency with Figma
  • Ad tech or B2B research experience a plus

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY]The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY]Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NY, CO, CA, and WA residents only: In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave
At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is$93,100-$170,600 USD

Client-provided location(s): New York, NY, USA
Job ID: TradeDesk-4329947007
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
    • HSA With Employer Contribution
  • Parental Benefits

    • Adoption Assistance Program
    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led