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The TJX Companies, Inc.

Retail Merchandise Associate

Statesville, NC

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: 222 Turnersburg Hwy Statesville NC 28625

The Opportunity: Contribute To The Growth Of Your Career

Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. Cross-trained in multiple areas of the store to support business needs.

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Customer Experience

  • Role models REACH principles with customers
  • Supports a positive store culture and embodies all aspects of a Green Culture Pulse
  • Promotes TJX Rewards credit and loyalty programs
  • Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs

Human Resources

  • Upholds a culture of honesty, integrity, and respect
  • Communicates accurately and effectively with management and Associates
  • Accepts recognition and constructive feedback
  • Adheres to labor laws and Associate meal and break period policies

Store Operations

  • Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store, e.g. Single Queue, Associate Lounge
  • Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
  • Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
  • Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
  • Balances register draws and or cash office as required
  • Ensures go backs are properly tagged/hung and promptly returned to the sales floor

Merchandising

  • Maintains and upholds merchandising philosophy
  • Adheres and upholds merchandise and signage standards
  • Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Initiates and participates in store recovery as needed

Loss Prevention & Safety

  • Supports and participates in store shrink reduction goals and programs
  • Adheres to operational and loss prevention controls according to company guidelines and policies
  • Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
  • Does not engage in pursuit or apprehension of shoplifters
  • Other duties as assigned

This position has a starting pay range of $12.00 to $12.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 222 Turnersburg Hwy Statesville NC 28625

Client-provided location(s): Statesville, NC, USA
Job ID: TJX-TJCOGLOBAL2242827EXTERNALENGLOBAL
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program