Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.
Posting Notes: 300 Value Way Marlborough MA 01752
Corporate Facilities Administration Manager
The Opportunity: Contribute To The Growth Of Your Career.
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Manages all activities of the Facilities Administration Department. Provides support and leadership development in alignment with TJX values and culture. Ensures customer service levels to all TJX U.S. store locations are met. Manages resolution of complex and costly repairs, confirms landlord compliance to leases, execution of inspection and maintenance contracts, and monthly financial reporting while taking into consideration the impact on associates and customer experience.
Responsibilities:
- Promotes TJX Culture
- Supports Leadership / talent development
- Manages the financial and strategic initiative of department budgets. Monthly financial reporting including accruals and capital forecasting
- Staff support. Includes hiring decisions, overview of annual reviews, ensuring team is being coached / supported for their specific career goals.
- Manages a team who oversees 142k+ work orders annually across numerous categories.
- Manages escalation calls
- Ensures vendor KPI's are following contractual requirements.
- Establish and maintain scalable processes that ensure optimal customer service performance
- Works with appropriate parties to ensure that violation issues are resolved
- Ensures ServiceChannel calls are moving forward by auditing status
- Weekend / Off-Hours Emergency Support as needed
- Analyzes opportunities and makes recommendations for capital improvements.
- Approves invoices in Oracle and ServiceChannel for Facilities- $50k approval level
- Annual Sarbanes Oxley testing with Auditors
- Promotes collaboration within team & cross-functionally and actively finds opportunities for improvements
- Excellent analytical and quantitative skills, including high level of attention to detail and ability to drive & lead change
Who We Are Looking For: You.
- B.S. degree in Business Administration or equivalent management experience
- 5-8 years of Corporate Supervisory experience required; Facilities Administration experience preferred
- Thorough knowledge of building maintenance and repairs
- Strong People Management skills
- Excel skills required including V lookups
- ServiceChannel experience preferred
- Strong follow up and organizational skills
- Strong listening skills
- Ability to prioritize work
- Excellent verbal and written communication skills
- Attention to detail, solid problem-solving skills
- Agile mindset / ability to multi-task in a fast-paced environment
- Familiarity with financial processes including accounts payable
- Strong analytical and organizational skills
We care about our culture, but we also prioritize your needs!
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
This position has a starting salary range of $90,200 to $115,200 per year.
Actual starting pay is determined by a number of factors including relevant skills, qualifications and experience.
This position is eligible for an annual incentive as well as long-term incentives.
Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: 300 Value Way Marlborough MA 01752