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The TJX Companies, Inc.

70181-LP Customer Service Associate

Bellingham, WA

The hiring range within this store is $15.74 to $16.40 per hour. The full range of the position is $15.74 to $21.10 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Store Hourly Associates:

Benefits: Benefits offered to all Associates include: paid sick time; Associate discount; bereavement leave; Employee Assistance Program (EAP); smoking cessation support; child care discounts; pet insurance; credit union; cell phone discounts; legal insurance plan; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 6 paid holidays; 1 week vacation time; 1 personal day; paid parental leave; 401(k); medical insurance; dental insurance; vision insurance; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.

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  • Job Description:
    • The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.
  • Roles and Responsibilities of CSA (Tactical Uniform):
    • Maintains a proper and professional stance in the designated area at the front of the store.
    • Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
    • The CSA provides their own black pants and black shoes.
    • Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.
    • Directs customers to areas of the store they may ask about.
    • Notifies an Associate and/or Manager via a Company-issued radio when a customer has a question or concern.
    • Properly responds to Merchandise Protection Pedestal Activation.
    • Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
    • Documents required incidents in case management.

Who We Are Looking For: You!

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP - TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

  • Job Description:
    • The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.
  • Roles and Responsibilities of CSA (Tactical Uniform):
    • Maintains a proper and professional stance in the designated area at the front of the store.
    • Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
    • The CSA provides their own black pants and black shoes.
    • Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.
    • Directs customers to areas of the store they may ask about.
    • Notifies an Associate and/or Manager via a Company-issued radio when a customer has a question or concern.
    • Properly responds to Merchandise Protection Pedestal Activation.
    • Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
    • Documents required incidents in case management.

Who We Are Looking For: You!

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP - TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

The hiring range within this store is $15.74 to $16.40 per hour. The full range of the position is $15.74 to $21.10 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Store Hourly Associates:

Benefits: Benefits offered to all Associates include: paid sick time; Associate discount; bereavement leave; Employee Assistance Program (EAP); smoking cessation support; child care discounts; pet insurance; credit union; cell phone discounts; legal insurance plan; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 6 paid holidays; 1 week vacation time; 1 personal day; paid parental leave; 401(k); medical insurance; dental insurance; vision insurance; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.

Client-provided location(s): Bellingham, WA, USA
Job ID: TJX-TJCOGLOBAL2235281EXTERNALENGLOBAL
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program