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The TJX Companies, Inc.

70181-LP Customer Service Associate

Redmond, WA

The hiring range within this store is $15.74 to $16.40 per hour. The full range of the position is $15.74 to $21.10 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Store Hourly Associates:

Benefits: Benefits offered to all Associates include: paid sick time; Associate discount; bereavement leave; Employee Assistance Program (EAP); smoking cessation support; child care discounts; pet insurance; credit union; cell phone discounts; legal insurance plan; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 6 paid holidays; 1 week vacation time; 1 personal day; paid parental leave; 401(k); medical insurance; dental insurance; vision insurance; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.

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Opportunity: Contribute To The Growth Of Your Career

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

  • Provides timely, courteous and knowledgeable service to customers
  • Engages customers, providing support and creating a positive shopping environment
  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
  • Observes accurate checkout procedures for customers and Associates
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
  • Coordinates and completes shrink-related activities in partnership with Store Management
  • Supports and participates in store shrink reduction goals and programs
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment
  • Follows through on commitments; accomplishes goals with minimum supervision
  • Adheres to all labor laws, policies, and procedures
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

The hiring range within this store is $15.74 to $16.40 per hour. The full range of the position is $15.74 to $21.10 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Store Hourly Associates:

Benefits: Benefits offered to all Associates include: paid sick time; Associate discount; bereavement leave; Employee Assistance Program (EAP); smoking cessation support; child care discounts; pet insurance; credit union; cell phone discounts; legal insurance plan; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 6 paid holidays; 1 week vacation time; 1 personal day; paid parental leave; 401(k); medical insurance; dental insurance; vision insurance; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; group auto/home/renters insurance discounts; scholarship program; and adoption assistance.

Client-provided location(s): Redmond, WA, USA
Job ID: TJX-TJCOGLOBAL2232708EXTERNALENGLOBAL
Employment Type: Part Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program