Job Description
Position summary :
This position will drive strategic channel management efficiencies and ensure optimum market strategies to enable the Channel Managers to meet and exceed annual sales targets. It will focus on long term strategic operational and commercial efficiencies, sales support projects and third party compliance and contracts in Emerging Markets and APAC for the Division. This role will drive growth through outstanding channel management implementing tools and processes to ensure full compliance, optimum speed to market, effectiveness and efficiency with impactful Distributors
Responsibilities:
• Develops global strategic roadmap for EM & APAC Channel management excellence to include Compliance, Regulatory needs, training programs, Incentives, Ethics, Contracts, GTM Optimization, Business Reviews, performance management.....improving Sales Operations team
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• Leads team of Channel Management Managers to drive Channel Partner Management excellence within the territory to enable accelerated growth & channel efficiency.
• Leads annual GTM review process and ensures accountability of Go To Market strategies and optimum distributor footprint aligned with MBD Strategy
• Ensures clear processes and execution for Onboarding, Offboarding and Channel portfolio changes and ensures execution of go the strategies and activities aligned with established processes
• Leads and drives global process improvement design, gains business alignment and ensures implementation of outstanding processes to support global EM and APAC sales and drive growth
• Improves Sales Operations to enable tools to follow our channel partners' performance and market intelligence
• To be the Compliance & Securimate and Channel partner contract go to for MBD and advocate for up to date distributor contracts across the Division
• Drives analytics improving from Sales Operations and brings together market data to identify short, mid and long term opportunities, gaps and risks to support Commercial teams
• Works closely with Regulatory to ensure results are met for Product registration needs and revenue is realized / risk is mitigated.
• Partner Customer Service to improve communication and support for Channel Partners
• Stays close to Operations driving efficient forecasting and Order Book execution processes and builds in metrics to help Sales team
• Drives Distributor Satisfaction Survey and leads actions to improve the results
Experience, skills & abilities required:
• Bachelor's degree, ideally in the field related to operations, customer care, etc in Healthcare Industry
• Additional business course in finance, business and sales management is desirable.
• Minimum of three years' experience in a people management role with 5+ direct reports is a must.
• Demonstrable skills in Leadership, Managing & Coaching, Analytical and Administrative Skills, Team Hiring and Development, Excellent Written and Verbal Communication Skills, and Good Judgment.
• Previous experience of leading teams in the field of Sales or Channel Partner Operations / Customer care / Supply Chain Operations / .
• Role model leader who champions employee development.