Sr Credit & Collections Representative

The Credit & Collections Representative takes a wide range of responsibilities to maintain collections operations within the Accounting Team. The position is responsible for managing an assigned portfolio of Accounts Receivable, prioritizing collection of invoices and identifying / resolving any issues blocking payment. In addition, interact professionally with internal and external customers.

Education

• High school diploma or GED equivalency

Experience

• 3+ Years B2B Accounts Receivable Experience, Collections and Dispute Resolution
• Strong attention to detail
• Requires critical thinking and problem solving skills
• Effective verbal and written communication skills
• Proven ability to set goals and meet deadlines
• Proficient in ExcelResponsibilities include but are not limited to the following:
• Following up with customers directly via e-mail, phone and via various customer web-based portals (Ariba, Tungsten, etc.) to ensure timely payment of FCS invoices, following status through the customers' payment process.
• Establishing good relationships with our customer so that any issues are quickly identified and resolved.
• Compile and maintain accurate and complete accounts receivable records to include contacts, status of past due, and any disputes identified
• Work cross-functionally with Sales, Project Managers, Client Services, and Accounting to resolve any outstanding discrepancies blocking timely collection
• Prioritize activities for accounts in assigned portfolio to maximize success in achieving team goals for DSO, percent current, percent >90, and any additional cascaded metrics

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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