Job Description
When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.
As the world leader in serving science, we empower our people to advance innovative technologies, develop meaningful solutions, and build exciting careers. With revenues of $45 billion and the largest investment in R&D in the industry, we give our 130,000 outstanding minds the resources and chances to create significant contributions to the world.
The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
Want more jobs like this?
Get Business Operations jobs that are Remote delivered to your inbox every week.
Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.
Territory: Candidate would need to live within the territory: MT, WY, CO, NM, ND, SD, NE, KS, OK, TX, MN, WI, IA, MO, AR, LA, MS, TN, KY, IL, IN, MI. This position is posted in multiple locations however, there is only one position to be filled.
Responsibilities:
The Sr Account Manager is responsible for handling sales/account management activities for all assigned locations, defining and driving sales strategies, providing leadership to subordinates and ensuring the achievement of bookings, revenue and business goals.
- Own all sales/ account management responsibilities of specified Life Science Electron Microscopy products to all Pharma and Biotech sites including resolving any sales related issues.
- Understand and align with business goals.
- Define, align and implement Account Strategy.
- Maintain accurate quarterly booking forecasts and provide visibility/updates to management on a regular cadence.
- Understand all budget issues at each customer and take strategic action to overcome them.
- Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders.
- Build a professional network within the pharma/biotech industrial space that can be used to demonstrate access to new Customers and accounts.
- Manage all User Group activity by product as required.
- Manage system demonstrations by working closely with application engineers and product marketing managers.
- Manage the sales booking process.
- Manage product issues in the field by working closely with the Account service group and application engineers for solutions.
- Work with Field Service to achieve excellent customer satisfaction.
- Learn in a continuous education fashion which is needed due to pace of advancement in the field.
Minimum Qualifications (education and experience:
- University bachelor's degree, preferably in Life Science, bioChemistry, Physics, Engineering.
- 8+ years of sales management experience in a related product area.
- Highly developed negotiation skills for customer interaction and closure of sales and other issues.
- Excellent, enthusiastic, clear communication skills to a diverse audience is critical to the success of this position.
- Systematic problem solving by working with customers and account team.
- Presentation skills and creating materials for presentations to internal and external audiences.
- Ability to work in good cooperation within an account team.
- Ability to perform and execute in a highly matrixed environment with a diverse group of stakeholders both internally and externally.
- Ability to travel to customer sites and factory locally and internationally (50% or more)
Preferred Qualifications:
- Miller-Heiman strategic and conceptual selling experience is highly desirable.
- Experience in the drug discovery space in pharma/biotech industry.
At Thermo Fisher Scientific, each one of our 150,000+ extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.