SAP SD Manager

Job Description

When you're part of Thermo Fisher Scientific, you'll do exciting work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Location/Division Specific Information

This position will be located in our Budapest center of excellence.

How will you make an impact?

The EMEA Sales and Distribution Manager provides vision and leadership to the IT ERP S&D team. This role is responsible for project, enhancement and support delivery for the ERP systems in Sales and Distribution, OtC functional areas such as assessment, costing, configuration, design, determination of scope and effort estimation for all SAP projects and enhancements using their own knowledge and pulling from others on the team for this purpose. The Manager will collaborate with other team members, functional leads, offshore and external vendors, to ensure that projects and enhancements are delivered, leveraging the global resource pool, in a cost-effective manner without negatively impacting quality, as well as providing support in resolving service delivery matters and ensuring SLA's for service are met. In addition to leading a team, this position will also be hands on for delivery.

• Manage and develop a distributed team of highly skilled functional systems analysts, including setting annual performance goals, developing career plans and ensuring the team is highly motivated
• Mentor other Systems Analysts within the functional team
• Partner with the Architecture team to design new solutions to meet business requirements
• Able to articulate solution options and using SAP configuration creatively versus developing enhancements
• Support projects of critical importance; provide leadership and guidance to global project teams for planning, building, and delivery
• Hands-on leadership role to coordinate own SAP SD team of direct reports as well as collaborate with development team and monitor the progress of developing activities and updating the status with respective teams
• Lead, debate, and communicate with key decision makers internally and externally; serve as mentor
• Actively participate in Major Incident Management (MIM) calls and Post-Mortem Reviews
• Effective and efficient delivery of all functional SAP Project Execution activity to ensure that it is delivered in consistent, harmonized and optimal manner
• Management and accountability for the achievement of all Metrics (SLAs);
• Cost effectiveness, quality and on-time delivery of all functional aspects of Enhancements and Projects
• Delivery and support of incident/break/fix and production support
• Effectively maintain the relationship with internal business partners
• Handle the various internal and external vendor teams to deliver Change Requests within established SLA's
• Collaborate with other SAP Functional Leads - Project Execution to deliver a seamless global project execution model. Gather and effectively use data to deliver continuous improvement

• Bachelor's Degree in Computer Science, Business Management, Project Management, Management Information Systems or equivalent work experience acceptable.
• Minimum of 7-10 years of SAP Project Management incl. direct management or team leading experience
• 8 years of experience in a similarly complex technical organization
• Demonstrated experience with project management/delivery / ITIL in a regulated environment

• S4 Hana implementation experience
• Agile DevOps experience

• Ability to set expectations, explain and champion detailed technical concepts to peers, management and business partners
• Ability to translate details into specific tasks needed to accomplish a task or solve a problem
• Excellent customer service skills required
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Excellent interpersonal, written, and verbal communication skills, including ability to communicate information to both technical and non-technical staff and management
• Proven ability to work creatively and analytically in a problem-solving complex environment
• Proven ability to navigate the technology environment and work effectively with multiple groups around the globe
• Strong negotiation/persuasion and analytical skills
• Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis
• Must have the ability to question the status quo