Job Description
Summarized Purpose:
Manages a team within the department and effectively oversees projects to ensure compliance with established policies, procedures, and regulations. Serves as a point of escalation for department related issues and concerns. Interacts with both internal and external management level peers to resolve day to day challenges and issues. Develops process improvements and makes recommendations in workload organization of the department by focusing on end results using metrics and key performance indicators to manage performance.
Essential Functions:
Manages staff, which may include interviewing and selection, job description
preparation, professional development, goal setting, performance management,
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coaching and mentoring, employee counseling, and separations. Approves
courses of action on salary administration, hiring, corrective action, and
terminations. Reviews and approves time records, expense reports, requests for
leave, and overtime.
Identifies training needs for staff to ensure appropiate customer
service/communications and compliance.
Sets goals for direct reports based on departamental objectives and
performance.
Monitors and validates metrics and weekly/monthly reports for assigned group.
Makes strategy recommendations at Departmental, Project, and Team Meetings.
Participates in the bidding process and/or bid defense opportunities.
Ensures the effective resource and utilization management of staff to meet
departmental targets set by senior leadership.
Provides functional updates to senior leadership in a collaborative crossfunctional environment to support departmental targets.