Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
How will you make an impact?
The Field Service Engineer (FSE) performs instrumentation commissioning's, repairs and preventative maintenance (PM) on a variety of instruments in assigned territory. The FSE positively interacts with customers to solve technical problems and identify areas to improve their work.
Want more jobs like this?
Get Science and Engineering jobs that are Remote delivered to your inbox every week.
Instrumentation includes: APIX, Prima PRO/BT, Sentinel PRO, SOLA II/iQ, and MAX FTIR.
A Day in the Life:
- Provides onsite commissioning of instruments, repairs, upgrades, updates, and preventive maintenance.
- Displays integrity, understanding, tact, fairness, and technical knowledge in all customer interactions.
- Collaborates with internal partners to resolve customer issues and improve processes.
- Follows all reporting responsibilities of Remote Service Dispatch (RSD) and Field Service Report (FSR) submissions.
- Follows policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, trunk stock management, etc.
- Maintains their technical proficiency level for servicing our instrument line-up by reviewing instrument manuals/technical documents, attending trainings, and participation in team meetings.
Keys to Success:
Education
- Bachelor's degree in engineering, biology, chemistry, or a related field. Equivalent work experience and knowledge can substitute.
Experience
- 3+ years of field service experience with related science, engineering, and customer service skills
- Commissioning, preventive maintenance, and repair experience with spectroscopy instrumentation
Knowledge, Skills, Abilities
- Proven ability to use effective questioning to identify customer needs.
- Self-motived and willing to act as a positive influence to the team.
- Quickly adapts to change with positive and constructive feedback.
We offer competitive salary, an annual incentive bonus plan, 401K, and a range of other employee benefits!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, and drive technological innovation. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Compensation and Benefits
The hourly pay range estimated for this position based in Texas is $28.85-$51.92.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards