Oversees daily line management responsibilities of assigned team. Serves as positive leadership and professional role model for respective staff, which may be inclusive of CRAs, CTCs, RSMs and other clinical focused staff. Provides direct coaching and development support to operational teams. Ultimately responsible for effective resourcing, alignment, training and on-going professional and technical development for staff. Collaborates with Clinical Management senior management and executive staff on strategic planning and business development as required. Primary focus on line and performance management of team members. Acts as point-of-escalation regarding performance concerns and training needs to ensure adherence to PPD SOPs and WPDs. Works in collaboration with the leadership team for resourcing needs.
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