Job Description
(Associate) Project Manager, Site Payments
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
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Our dedicated teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and go above and beyond.
As a Site Payments Project Manager you will provide management of studies to ensure project deliverables and targets are met according to the highest quality standards. This role liaises with internal teams to provide payment status updates and identifies and resolves risks & issues. Acts as primary liaison with functional lead (Project Lead, Clinical Team Manager) and assists in contract modification development.
A day in the Life:
- Provides study management, ensuring that individual project targets are met and services are provided according to the highest quality standards, policies and procedures.
- Plans and communicates to team members study specific tasks and priorities for projects
- Works with team to identify risks, build mitigation/action plans & brings up project risks appropriately.
- Provides study status updates
- Analyzes and interprets various financial reports and monitors project finances. Works with Project Lead on contract modifications
- Ensures project is appropriately resourced, using required tools & processes
- Acts as primary liaison with functional lead (Project Lead, Clinical Team Manager)
- Trains study teams on site payment processes
- Generates reports for study-level KPIs and metrics; evaluates and interprets data. Raises performance issues to management.
- Attends internal team meetings and provides updates on payment statuses.
- Manages escalations (project team, site and sponsor) regarding payment issues.
- Mentors and trains junior team members.
Additional / Specific Job Responsibilities:
- Produces regular reports
- Consult on creation of dashboards
- Create ad hoc reports supporting the management team of Site Payments
- Analyse, summarize, and present data based on established reports
Keys to Success:
Education
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Experience
- Proven knowledge of Site Payments SOPs & WPDs, processes, and technology. General understanding of business and financial principles related to Site Payments.
- Solid understanding of the key principles of project management (time, quality, and cost), including solid financial competence
Knowledge, Skills, Abilities
- Good organizational and negotiation skills
- Proven attention to detail
- Capable of prioritising multiple time critical tasks efficiently and effectively
- Flexible and able to prioritize workload to meet changing project needs
- Proven digital literacy, proficient in MS Word and Excel and CTMS, EDC or financial systems
- Experience of working in a project matrix structure
- Capable of mentoring and coaching others
- Effective communication skills, which includes English language (oral, written), presentation skills and other languages would be an advantage.
- Demonstrate a customer focused style of communication, problem solving and teamwork, including establishing clear communication and escalation pathways
- Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and performing data entry and review of such documents
- Capable of effectively analyzing project specific data/systems and ability to make data driven decisions and to apply critical thinking; including ability to drive risk identification and issue resolution at the project level
- Solid understanding of country regulatory and/or applicable tax regulations
- Capable of leading study related activities with little to no interaction from management
Why Join Us?
We hire the best, develop ourselves and each other, and recognise the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore you will benefit from an award-winning learning and development programme, ensuring you reach your potential.
What We Offer:
As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD clinical research services truly value a work-life balance. We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organisation but with a local feel.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.