Job Description
Responsible for developing, deploying, and ingraining operating efficiencies throughout the LED division for the implementation of Order Processing SOPs within the India Business.
Drive and undertake required trainings, SOP formation, utilization of system tools, management of process changes and ongoing support for implementation and smooth functioning of the same.
Develop and implement a strong business process for order approval including :
Review of order copies and documents
Payment terms, credit terms and standard clause reviews
Identification and calling out of non-standard terms
Review of pricing and costing of orders / projects, wherever applicable.
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Ensuring final purchase order is in line with approval matrix and internal divisional process.
Define and implement performance metrics, and ensure effective reporting is in place for supervising ongoing process.
To maintain, and implement all operational processes, standards, procedures and practices such as incident/problem management, change control process, and major incident processes
Coordinate on day-to-day basis with other functional teams including Commercial, Finance and Supply Chain, Factories, AR, APAC, etc. and identify critical risks & dependencies that require attention and ensure SLA's are met.
Preparation and updating of SOP, training deck incl. Process videos from time-to-time reduce the person dependencies and establish robust end-to-end process.
Collaborate and drive automation and simplification of key projects and work towards improving overall TAT and process quality.
Ensure internal & SOX controls are followed in order to guarantee completeness, correctness and security of key financial data and accounting transactions. Follow up on action plans, resulting from audits and/or SOX test results.
Dealer commission management: Ensuring correctness of claim as per SOP; documents verification, collection from customer and commission accrual.
Handling the monthly revenue recognition activity, compliance to accounting guidelines, and providing MIS report on revenue deferral status during the month.
Minimum Requirements/Qualifications:
- Graduate in Commerce with experience
- Working experience in ERP system (preferably SAP)
- Highly analytical with strong business sense
- Strong verbal and written communication skills, and interpersonal skills to establish and maintain effective working relationships.
- Strong interpersonal, supervisory skills and customer service orientation
- Ability to multi-task, meet timelines and be able to thrive in a fast-paced work environment
- Ability to balance multiple expectations in a typical Matrix Organization structure
- Candidates with working in a multi-cultural environment would be preferred
- Ability to develop high levels of credibility and positive professional relationships with subordinates, peers, and upper management are prerequisites to success in this position.