Strategic Account Manager (LA Times Studios)

The Strategic Account Manager supports the National and Major Sales teams by leading the development and execution of comprehensive digital strategies and proposals tailored to client goals. This role works cross-functionally across departments to drive revenue growth, strengthen client relationships, and support long-term account retention.

Responsibilities:

• Act as subject matter experts on all Company portfolio of digital products and capabilities
• Work with Sales Team and Sales Strategists on all pre and post sales campaign activities
• Collaborate with Sales Strategists to create proposals for all national and some local RFPs to meet Advertiser objectives
• Act as digital expert in recommending products, tactics, and executions - provide technical expertise where applicable
• Ensure proposals include accurate pricing, approved products, and available inventory to ensure optimal program performance
• Take the lead as the main point of contact on all post-sales communications and coordination for campaign execution, and all aspects of the fulfillment process
• Coordinate kick-off call(s) with relevant internal and external teams (Client Solutions, Marketing, Product, Newsroom, Sales, Creative Team, etc.)
• Manage and maintain direct communication with national and some local clients - obtain assets/ tags, coordinate mocks, and manage all campaign deliverables
• Work with necessary teams to monitor timelines, deadlines, and performance to ensure full delivery
• Process and manage Insertion Orders and billing information utilizing CalTimes tools and systems
• Undertake the responsibilities of the role using the tools, software or technologies that may be available or required at the time
• Achieve the outcomes and results of the role as described above using the most appropriate methodologies and best practices available or required

• Bachelor's Degree or 3+ years experience at a Publisher or Digital Agency
• 2+ years of digital planning or account management experience required
• Proficient with Microsoft Excel and PowerPoint
• Proficient with Google Suite of Services
• Must be self-motivated, driven, and able to work independently as well as part of a team
• Excellent interpersonal skills and comfort with client interfacing
• Ability to multitask and prioritize workload in a deadline-driven environment
• Exceptional attention to detail and organizational skills
• Ability to meet deadlines in a fast-paced environment
• Strong verbal and written communication skills

• Knowledge of Google Ad Manager, CRM & various Ad Ordering platforms