Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator.
Due to the Order of the NYC Commissioner of Health and Mental Hygiene (Order), all workers in NYC who perform in-person work or interact with the public in the course of business beyond a quick and limited purpose are required to be vaccinated against COVID-19. Should you accept an offer of employment from The Home Depot, you will be required to provide proof that you are vaccinated against COVID-19 to be in compliance with the Order. If you require a reasonable accommodation due to a medical reason, religious reason or because you are a victim of domestic violence, sex offenses, and/or stalking, weekly COVID-19 testing will be required.