Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
Due to the Order of the NYC Commissioner of Health and Mental Hygiene (Order), all workers in NYC who perform in-person work or interact with the public in the course of business beyond a quick and limited purpose are required to be vaccinated against COVID-19. Should you accept an offer of employment from The Home Depot, you will be required to provide proof that you are vaccinated against COVID-19 to be in compliance with the Order. If you require a reasonable accommodation due to a medical reason, religious reason or because you are a victim of domestic violence, sex offenses, and/or stalking, weekly COVID-19 testing will be required.