Senior Sales Enablement Process Consultant

Sr Business Consultant - BB07AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Sales Enablement Process Consultant will play a pivotal role in shaping the operational foundation of the newly formed Sales Enablement team. This role will partner with Sales and Relationship Management leadership to evaluate current-state processes, define and track key performance metrics, and identify opportunities to improve efficiency and effectiveness through process redesign, role clarity, and the strategic use of tools, including AI.

Key Responsibilities

• Lead end-to-end process evaluations across Sales Enablement and Relationship Management to identify inefficiencies, recommend improvements, and implement solutions.
• Collaborate with leadership to define, validate, and maintain key business metrics and dashboards.
• Independently prioritize and organize process issues into actionable workstreams.
• Facilitate and manage projects using structured methodologies including problem solving, change management, and stakeholder engagement.
• Present insights and recommendations clearly to senior leaders and business partners.
• Act as a liaison between Sales Enablement and other business units to ensure smooth implementation of cross-functional changes and proactively manage dependencies.
• Own project outcomes and team accountability, empowered to make decisions that drive results.

• Proven experience in process improvement and organizational change; Lean Six Sigma Green or Black Belt preferred.
• Demonstrated ability to assess and apply automation tools to streamline business processes.
• Strong strategic thinking and complex problem-solving skills.
• Excellent influencing and relationship-building capabilities across matrixed organizations.
• Deep knowledge of Employee Benefits insurance, enrollment, and product processes.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce.
• High energy, self-starter with strong time management and organizational skills.
• Demonstrated ability to lead cross-functional initiatives and drive measurable outcomes.