Scrum Master

Scrum Master - BA08AE

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The Middle & Large Business IT organization is seeking a dedicated Agile Scrum Master (SM) to support our Reliability Engineering Cloud Ops and Performance engineering teams. This role focuses on execution while applying Agile practices, including adherence to metrics, leadership skills to drive key roadmap initiatives, and risk management. The SM will be part of 1-2 Agile teams and play a critical role in delivering business capabilities and customer value in alignment with the portfolio strategic roadmap.

• Supports Engineering leads along with business teams to drive RE roadmap initiatives and Currency Reverse demand work.
• Partners with Engineering leads on financials and time management for the Scrum teams.
• Supports and facilitates one or more Scrum Teams in various functions by fostering Agile values and practices.
• Accountable for orchestrating planning and delivery for their standing team(s).
• Servant leader to their team(s), leveraging SAFe/Agile, and business & technical knowledge to remove impediments and facilitate assignments.
• Drives continuous improvement based on team retrospectives and appropriately influences business and technology leaders when needed.
• Effectively manages and communicates sprint status including risks, issues, and dependencies to stakeholders.
• Partners with Engineering leads and RE Technical Product Owners to lead teams through PI Planning and team ceremonies.
• The Scrum Master ensures the Scrum team adheres to Scrum Principles and best practices.
• Partners with the RE Engineering lead, Product Owner, IT Delivery Lead and Business leadership to form execution delivery plans, manage progress and facilitate release planning.
• Ensures team adherence to SAFe/Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
• Acts as a role model for servant leadership. Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk.
• Tracks and communicates the overall team progress providing visibility to stakeholders. (Retrospectives, Sprint Planning, etc.)
• Serves as a filter to remove impediments to progress as identified by the team.
• Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
• Partners with the Technical Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.
• Facilitate team for better creativity, drive innovation, and tries to improve the efficiency of the development team.
• Arranges daily stand-up meetings, facilitates/schedules meetings, demo, and decision-making processes in order to ensure quick inspection and proper use of adaptation process.
• No direct managerial accountability
• Matrixed reporting, provides coaching/feedback to ensure team success

• Bachelor's Degree and 3+ years applicable experience or exposure to an Agile Methodology
• Knowledge of agile frameworks like SAFe, Scrum, Kanban , etc.
• First level Scrum Master certification (CSM, PSM I)
• Experience with Rally to analyze data and identify insights related to metrics is strongly preferred, but equivalent substitutes (Rally, JIRA, etc.) used in an Agile operating mode would be acceptable.
• Knowledge of Scrum / Kanban theory, rules, and practices
• Knowledge of software engineering processes and procedures to understand team needs such as fundamentals of iterative and incremental development, strong knowledge about Agile techniques: User Stories, Continuous Integration, Behavior / Test Driven Development, Continuous Testing, Automated Testing, Burn Down Metrics, Velocity etc.
• Resource Management Skills- ability to determine supply and demand and obtain necessary resources across a matrix organization to complete the work successfully
• Excellent written and verbal communication skills, with the ability to understand audiences, tailor messages, provide effective coaching, and influence outcomes
• Possess skills for Active Listening Builds Strong Partnerships across Segments and Functions Gains business Acumen with each team supporting with a goal for continuous and broadening Hartford business knowledge
• A strategic thinker who can look beyond the sprint / release, beyond the PI, with a focus on ensuring teams are focused on providing the higher business value to our customers
• Self-motivated individual with demonstrated ability to handle multiple high priority demands, manage expectations and achieve objectives
• Familiarity with mentoring other SMs and contributing to a Community of Practice (CoP)
• Knowledge of AI tools such as MS Co Pilot and AI techniques for improving team performance and productivity is preferred.